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Error sincing with Exchange

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Subject Author Date
Error sincing with Exchange Stefano 02-19-2007
Posted by Stefano on February 19, 2007, 9:07 am
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My desktop (Vista RTM) is part of a Domain (SBS 2003 R2); it seems there is
no way to sync my I-Mate SP5 with Exchange. If I set the phone to sync with
the desktop everything works fine but if I change the settings to sync with
Exchange I always get either a generic "Sync error" or "The server could
not be reached. This can be caused by temporary network conditions.". With
reference to the latter note that the server is connected and accessible.
Thanks in advance
Stefano


Posted by Hal Hostetler [MVP P/I] on February 19, 2007, 5:48 pm
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Unless your Exchange Server is setup for SSL, try going into ActiveSync's
"Configure Server" menu and unchecking the "This server requires an
encrypted (SSL) connection". I haven't installed SSL for use with OWA, OMA,
or RPC over HTTP, so Exchange ActiveSync wouldn't work until I unchecked
this box.

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

> My desktop (Vista RTM) is part of a Domain (SBS 2003 R2); it seems there
is
> no way to sync my I-Mate SP5 with Exchange. If I set the phone to sync
with
> the desktop everything works fine but if I change the settings to sync
with
> Exchange I always get either a generic "Sync error" or "The server could
> not be reached. This can be caused by temporary network conditions.".
With
> reference to the latter note that the server is connected and accessible.
> Thanks in advance
> Stefano
>



Posted by Stefano on February 26, 2007, 3:53 pm
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Thanks for the advice and apology for the delay to get back to you.
I tried to uncheck the SSL option but no luck.
I have some other issue with the server so the culprit of Smartphone one
might be server related. I will re-install SBS 2003 and see.
Thanks again
Stefano

> Unless your Exchange Server is setup for SSL, try going into ActiveSync's
> "Configure Server" menu and unchecking the "This server requires an
> encrypted (SSL) connection". I haven't installed SSL for use with OWA,
> OMA,
> or RPC over HTTP, so Exchange ActiveSync wouldn't work until I unchecked
> this box.
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@kvoa.com
> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Still Cadillacin' - www.badnewsbluesband.com
>
>> My desktop (Vista RTM) is part of a Domain (SBS 2003 R2); it seems there
> is
>> no way to sync my I-Mate SP5 with Exchange. If I set the phone to sync
> with
>> the desktop everything works fine but if I change the settings to sync
> with
>> Exchange I always get either a generic "Sync error" or "The server could
>> not be reached. This can be caused by temporary network conditions.".
> With
>> reference to the latter note that the server is connected and accessible.
>> Thanks in advance
>> Stefano
>>
>
>


Posted by jim on March 1, 2007, 2:31 am
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i had the same problem . i went into the phone and removed the sync with the
desktop and all is working. my phone didnt want to sync mail with the server
AND the desktop. hope this helps.

> Thanks for the advice and apology for the delay to get back to you.
> I tried to uncheck the SSL option but no luck.
> I have some other issue with the server so the culprit of Smartphone one
> might be server related. I will re-install SBS 2003 and see.
> Thanks again
> Stefano
>
> > Unless your Exchange Server is setup for SSL, try going into
ActiveSync's
> > "Configure Server" menu and unchecking the "This server requires an
> > encrypted (SSL) connection". I haven't installed SSL for use with OWA,
> > OMA,
> > or RPC over HTTP, so Exchange ActiveSync wouldn't work until I unchecked
> > this box.
> >
> > Hal
> > --
> > Hal Hostetler, CPBE -- hhh@kvoa.com
> > Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> > http://www.kvoa.com -- "When News breaks, we fix it!"
> > KVOA Television, Tucson, AZ. NBC Channel 4
> > Still Cadillacin' - www.badnewsbluesband.com
> >
> >> My desktop (Vista RTM) is part of a Domain (SBS 2003 R2); it seems
there
> > is
> >> no way to sync my I-Mate SP5 with Exchange. If I set the phone to sync
> > with
> >> the desktop everything works fine but if I change the settings to sync
> > with
> >> Exchange I always get either a generic "Sync error" or "The server
could
> >> not be reached. This can be caused by temporary network conditions.".
> > With
> >> reference to the latter note that the server is connected and
accessible.
> >> Thanks in advance
> >> Stefano
> >>
> >
> >
>



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