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Error: Support Code: 85010014

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Subject Author Date
Error: Support Code: 85010014 Shanti Elchuri 03-27-2006
Posted by Chris De Herrera on March 30, 2006, 5:03 pm
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Hi,
I do not know why it won't sync with 4.1. It should if you installed 4.1 as
the local administrator.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

> But why my device is not recognized on upgrading to 4.1 after synching
> earlier with 4.0? On another machine, I have started synching after
> upgrading to 4.1 and it is working fine. The current situation is:
> 1. On Tablet PC: I was synching with AS4.0 earlier. But on upgrading to
> 4.1,
> my iPAQ was not recognized. So I restored to pre-upgrade state and now it
> is
> synching with AS4.0.
> 2. On XP/Prof: I have never synched earlier. So first installed AS4.1 and
> then attahced my iPAQ. It was recognized. After synching with cradle once,
> now I synch using IR. It is working fine.
>
> Any tips or explanations?
>
> ThanQ...
>
>> Hi,
>> ActiveSync 4.1 supersedes 4.0. The way ActiveSync works is that each
> device
>> requires a new driver when it is connected. So you will see the
>> installation of the driver.
>>
>>
>> --
>> Chris De Herrera
>> http://www.pocketpcfaq.com
>> http://www.tabletpctalk.com
>> http://www.pocketpctalk.com
>> http://www.mobilitytalk.com
>>
>> ActiveSync 4.x Troubleshooting Guide -
>> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
>>
>> > Thanks. Thes tips in this doc were useful and I could restore the
>> > active
>> > sync connection between my tablet pc and the pocket pc.
>> >
>> > But still upgrading to AS 4.0, the pocket pc was not recognized though
> the
>> > windows gets it as new device and installes the drivers.
>> >
>> > What else is wrong?
>> >
>> > ThanQ...
>> >
>> >> Hi,
>> >> There are multiple possible causes for the 85010014 errors. See
>> >> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm for a list.
>> >>
>> >>
>> >> --
>> >> Chris De Herrera
>> >> http://www.pocketpcfaq.com
>> >> http://www.tabletpctalk.com
>> >> http://www.pocketpctalk.com
>> >> http://www.mobilitytalk.com
>> >>
>> >> ActiveSync 4.x Troubleshooting Guide -
>> >> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
>> >>
>> >> >I get this error, it is 85010014 and not 85010004, when I try to sync
>> >> >Outlook 2003 on a XP/Tablet PC 2005 edition to HP iPAQ HX2795 running
> WM
>> >> >5.0 through ActiveSync 4.0.
>> >> >
>> >> > Actually the trouble started with upgrading to AS 4.1. That didn't
> work
>> > as
>> >> > my PPC was not detected by AS 4.1. So restored to previous state.
> Then
>> >> > I
>> >> > get this error.
>> >> >
>> >> > The Microsoft docs say, this may be due to clash on TCP/IP. I do
>> >> > have
>> >> > Norton Antivirus, which is set to allow evertything from ActiveSync.
> I
>> >> > also manage my home network using Network Magic. Suspecting it, I
> tried
>> >> > after uninstalling it, but in vain.
>> >> >
>> >> > Now I have ActiveSync 4.1 installed on a XP/Home computer, which
>> >> > also
>> > has
>> >> > Network Magic installed, and synced my PPC with it as a new device.
>> >> > That
>> >> > is working fine at least for the past two days.
>> >> >
>> >> > How can I restore Synching on my Tablet PC? I tried deleteting the
>> > device
>> >> > also. That was not useful.
>> >> >
>> >> > ThanQ...
>> >> >
>> >> >
>> >>
>> >>
>> >
>> >
>>
>>
>
>



Posted by Shanti Elchuri on March 31, 2006, 10:14 am
Please log in for more thread options
As I mentioned earlier: Synching with XP/Tablet PC 2005 version. Any
problems reported on this?

ThanQ...

> Hi,
> I do not know why it won't sync with 4.1. It should if you installed 4.1
as
> the local administrator.
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> ActiveSync 4.x Troubleshooting Guide -
> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
>
> > But why my device is not recognized on upgrading to 4.1 after synching
> > earlier with 4.0? On another machine, I have started synching after
> > upgrading to 4.1 and it is working fine. The current situation is:
> > 1. On Tablet PC: I was synching with AS4.0 earlier. But on upgrading to
> > 4.1,
> > my iPAQ was not recognized. So I restored to pre-upgrade state and now
it
> > is
> > synching with AS4.0.
> > 2. On XP/Prof: I have never synched earlier. So first installed AS4.1
and
> > then attahced my iPAQ. It was recognized. After synching with cradle
once,
> > now I synch using IR. It is working fine.
> >
> > Any tips or explanations?
> >
> > ThanQ...
> >
> >> Hi,
> >> ActiveSync 4.1 supersedes 4.0. The way ActiveSync works is that each
> > device
> >> requires a new driver when it is connected. So you will see the
> >> installation of the driver.
> >>
> >>
> >> --
> >> Chris De Herrera
> >> http://www.pocketpcfaq.com
> >> http://www.tabletpctalk.com
> >> http://www.pocketpctalk.com
> >> http://www.mobilitytalk.com
> >>
> >> ActiveSync 4.x Troubleshooting Guide -
> >> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
> >>
> >> > Thanks. Thes tips in this doc were useful and I could restore the
> >> > active
> >> > sync connection between my tablet pc and the pocket pc.
> >> >
> >> > But still upgrading to AS 4.0, the pocket pc was not recognized
though
> > the
> >> > windows gets it as new device and installes the drivers.
> >> >
> >> > What else is wrong?
> >> >
> >> > ThanQ...
> >> >
> >> >> Hi,
> >> >> There are multiple possible causes for the 85010014 errors. See
> >> >> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm for a
list.
> >> >>
> >> >>
> >> >> --
> >> >> Chris De Herrera
> >> >> http://www.pocketpcfaq.com
> >> >> http://www.tabletpctalk.com
> >> >> http://www.pocketpctalk.com
> >> >> http://www.mobilitytalk.com
> >> >>
> >> >> ActiveSync 4.x Troubleshooting Guide -
> >> >> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
> >> >>
> >> >> >I get this error, it is 85010014 and not 85010004, when I try to
sync
> >> >> >Outlook 2003 on a XP/Tablet PC 2005 edition to HP iPAQ HX2795
running
> > WM
> >> >> >5.0 through ActiveSync 4.0.
> >> >> >
> >> >> > Actually the trouble started with upgrading to AS 4.1. That didn't
> > work
> >> > as
> >> >> > my PPC was not detected by AS 4.1. So restored to previous state.
> > Then
> >> >> > I
> >> >> > get this error.
> >> >> >
> >> >> > The Microsoft docs say, this may be due to clash on TCP/IP. I do
> >> >> > have
> >> >> > Norton Antivirus, which is set to allow evertything from
ActiveSync.
> > I
> >> >> > also manage my home network using Network Magic. Suspecting it, I
> > tried
> >> >> > after uninstalling it, but in vain.
> >> >> >
> >> >> > Now I have ActiveSync 4.1 installed on a XP/Home computer, which
> >> >> > also
> >> > has
> >> >> > Network Magic installed, and synced my PPC with it as a new
device.
> >> >> > That
> >> >> > is working fine at least for the past two days.
> >> >> >
> >> >> > How can I restore Synching on my Tablet PC? I tried deleteting the
> >> > device
> >> >> > also. That was not useful.
> >> >> >
> >> >> > ThanQ...
> >> >> >
> >> >> >
> >> >>
> >> >>
> >> >
> >> >
> >>
> >>
> >
> >
>
>



Posted by Raul on March 27, 2006, 4:53 pm
Please log in for more thread options
Try making Outlook not avalaible from add / remove program and make the same
reavalaible (do note you might require the Office disk for the disk )
--
With Regards

Raul Thomas
>I get this error, it is 85010014 and not 85010004, when I try to sync
>Outlook 2003 on a XP/Tablet PC 2005 edition to HP iPAQ HX2795 running WM
>5.0 through ActiveSync 4.0.
>
> Actually the trouble started with upgrading to AS 4.1. That didn't work as
> my PPC was not detected by AS 4.1. So restored to previous state. Then I
> get this error.
>
> The Microsoft docs say, this may be due to clash on TCP/IP. I do have
> Norton Antivirus, which is set to allow evertything from ActiveSync. I
> also manage my home network using Network Magic. Suspecting it, I tried
> after uninstalling it, but in vain.
>
> Now I have ActiveSync 4.1 installed on a XP/Home computer, which also has
> Network Magic installed, and synced my PPC with it as a new device. That
> is working fine at least for the past two days.
>
> How can I restore Synching on my Tablet PC? I tried deleteting the device
> also. That was not useful.
>
> ThanQ...
>
>



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