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EVO N610c freezes when accessing USB HDD after RAM upgrade

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EVO N610c freezes when accessing USB HDD after RAM upgrade Jean Marie 01-02-2008
Posted by Jean Marie on January 2, 2008, 11:43 am
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Hi,

i have an EVO N610c with originally 256MB RAM. It runs Windows XP SP2
with all the latest updates from MS. Erverthing worked fine.

Some weeks ago a replaced the 256 MB RAM module with 2 modules: 1 GB
and 512 MB. The modules have different manufacturers

In general everthing is still working fine. But when i attach my USB
HDD an i access any data on it, Windows freezes and only the power
button is reacting.

I already run memory test with no errors.

My first idea was that one of the RAM modules is broken. But i dropped
this idea, because everthing else is working fine.

Any idea?

Best regards,
JeanMarie

Posted by BillW50 on January 2, 2008, 12:26 pm
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In
Jean Marie typed on Wed, 2 Jan 2008 08:43:58 -0800 (PST):
> Hi,
>
> i have an EVO N610c with originally 256MB RAM. It runs Windows XP SP2
> with all the latest updates from MS. Erverthing worked fine.
>
> Some weeks ago a replaced the 256 MB RAM module with 2 modules: 1 GB
> and 512 MB. The modules have different manufacturers
>
> In general everthing is still working fine. But when i attach my USB
> HDD an i access any data on it, Windows freezes and only the power
> button is reacting.
>
> I already run memory test with no errors.
>
> My first idea was that one of the RAM modules is broken. But i dropped
> this idea, because everthing else is working fine.
>
> Any idea?
>
> Best regards,
> JeanMarie

It still can be memory related. I would remove the 512MB first. If that
doesn't work, pull the 1GB out and replace it with the 512MB. I have
also seen the external HD gone bad cause this as well. Good luck!

--
Bill
email: change kom to com


Posted by Quaoar on January 2, 2008, 7:51 pm
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Jean Marie wrote:
> Hi,
>
> i have an EVO N610c with originally 256MB RAM. It runs Windows XP SP2
> with all the latest updates from MS. Erverthing worked fine.
>
> Some weeks ago a replaced the 256 MB RAM module with 2 modules: 1 GB
> and 512 MB. The modules have different manufacturers
>
> In general everthing is still working fine. But when i attach my USB
> HDD an i access any data on it, Windows freezes and only the power
> button is reacting.
>
> I already run memory test with no errors.
>
> My first idea was that one of the RAM modules is broken. But i dropped
> this idea, because everthing else is working fine.
>
> Any idea?
>
> Best regards,
> JeanMarie

Have a look at these specs, JeanMarie:

http://h18000.www1.hp.com/products/quickspecs/11382_div/11382_div.HTML

At A Glance

* Mobile Intel® Pentium® 4-M Processors at 1.6, 1.7, 1.8, 1.9, 2.0,
2.2 or 2.4-GHz and Celeron® processors at 1.5 Ghz.
* Microsoft® Windows® XP Professional or Microsoft Windows 2000
* ATI Mobility Radeon 7500 Graphics Controller with 32 MB of DDR
video RAM.
* 14.1-inch SXGA+ or 14.1-inch XGA display
* Configurations as light as 4.8 lb/2.2 kg weight
* 1.2 in/3.048 cm thin
===>* 256 MB DDR RAM (266 MHz), upgradeable to 1024 MB<====
* Up to 60-GB SMART, user -removable hard drives.
* Integrated modem and NIC
* Full-size keyboard
* Includes a Three-year, Worldwide Limited Warranty

Check www.crucial.com for the correct RAM specs for your upgrades.

Q

Posted by Jean Marie on January 3, 2008, 2:36 am
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Thanks for the anwsers. I could not believe it, but reducing the RAM
to 1 GB brings my USB HDD correctly working again.

Hmm, how to proceed? What will i forgo: the usage of the USB HDD or
the 512 MB RAM? I have to check?

Best regards,
JeanMarie

Posted by BillW50 on January 3, 2008, 8:55 am
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In
Jean Marie typed on Wed, 2 Jan 2008 23:36:07 -0800 (PST):
> Thanks for the anwsers. I could not believe it, but reducing the RAM
> to 1 GB brings my USB HDD correctly working again.
>
> Hmm, how to proceed? What will i forgo: the usage of the USB HDD or
> the 512 MB RAM? I have to check?
>
> Best regards,
> JeanMarie

As Quaoar already pointed out, the machine specs can only handle 1GB
max. Adding more than 1GB of RAM, the machine will have behavior
problems.

--
Bill
email: change kom to com


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