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Posted by StuartH on June 19, 2007, 7:05 pm
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Have you tried running EFSINFO (support tool) to see what shows up on the
folder ?
"M Skabialka" wrote:
> When we upgraded the server from Server 2000 to 2003 there were some user
> documents that were encrypted (not sure if before or after the upgrade).
> The users are now unable to decrypt the files, copy or even read them, and
> even though I took ownership of one of the files (as a test) as the domain
> admin, neither can I.
> The error message when trying to decrypt is: "An error occurred applying
> attributes to the file: \XXX\xxx\file.doc. This machine is disabled for
> file encryption."
> When trying to copy: "Cannot copy file.doc: Access is denied. Make sure
> that the disk is not full or write-protected and that the file is not
> currently in use."
> NTBackup does not back the encrypted files up, saying they are in use, which
> they aren't. "Warning: The file \Documents and Settings\ABC\My
> Documents\file.doc in use - skipped."
> Under file properties, general, Attributes, Advanced, Encrypt contents to
> secure data is checked, but when I click Details, A window titled EFSADU
> pops up saying "Unable to find the user information for the file." and the
> option to add users is grayed out. No data recovery agents are listed.
> We have tried turning encryption on and off on the server and rebooting each
> time but nothing works. The users is on Win XP Pro, where encryption works.
> How can we solve this problem?
>
> Thanks,
> Mich
>
>
>
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