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Posted by xamtoh on November 21, 2006, 5:20 pm
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Hi everyone,
I have a small question : I'm using ActiveSync 4.5b to synchronize my
PC with my SPV C600 (under Windows Mobile 5). Everything use to work
fine since I tried to install a software on the SPV that crashed
ActiveSync. Since that, I was not able to get ActiveSync working fine,
it's always stuck on "Retrieving Settings". I thought that might be a
problem of ActiveSync and after uninstalling / reinstalling it a couple
of times, I finally tried downgrading to 4.2. But this won't just work,
traditionnal issue of the "an more recent version is already installed
on the system" ... Any idea how to make it work ?
Thanks in advance,
Regards,
Maximilien
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Posted by David Hettel on November 21, 2006, 6:12 pm
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Have you gone to Control panel, add remove software | and tried to uninstall
ActiveSync from there? You need to reboot after uninstalling it there. Then
run the setup program again? That's always worked in the pass for me when I
wanted to downgrade.
--
David Hettel
Please post any reply as a follow-up message in the news group for everyone
to see. I'm sorry, but I don't answer questions addressed directly to me in
E-mail or news groups.
Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind,
either expressed or implied, made in relation to the accuracy, reliability
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inability to use, information or opinions expressed in this post and confers
no rights.
show/hide quoted text
> Hi everyone,
> I have a small question : I'm using ActiveSync 4.5b to synchronize my
> PC with my SPV C600 (under Windows Mobile 5). Everything use to work
> fine since I tried to install a software on the SPV that crashed
> ActiveSync. Since that, I was not able to get ActiveSync working fine,
> it's always stuck on "Retrieving Settings". I thought that might be a
> problem of ActiveSync and after uninstalling / reinstalling it a couple
> of times, I finally tried downgrading to 4.2. But this won't just work,
> traditionnal issue of the "an more recent version is already installed
> on the system" ... Any idea how to make it work ?
> Thanks in advance,
> Regards,
> Maximilien
>
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Posted by Raj Pillai on November 22, 2006, 8:25 am
Please log in for more thread options Hi,
Pretty similar to David's suggestion. I usually just run the setup file
again and it prompts with the repair or uninstall option and proceed to
uninstall. In your case, try the following after uninstalling ActiveSync
4.5 BETA2:
show/hide quoted text
On the PC, Click Start -> Run and type:
%systemroot%\System32
Click Ok or enter. It should open up your System32 directory. Look for a
file "rapi.dll" and delete it.
Proceed to install the ActiveSync 4.2 version now. See if this suggestion
helps.
--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj
show/hide quoted text
> Hi everyone,
> I have a small question : I'm using ActiveSync 4.5b to synchronize my
> PC with my SPV C600 (under Windows Mobile 5). Everything use to work
> fine since I tried to install a software on the SPV that crashed
> ActiveSync. Since that, I was not able to get ActiveSync working fine,
> it's always stuck on "Retrieving Settings". I thought that might be a
> problem of ActiveSync and after uninstalling / reinstalling it a couple
> of times, I finally tried downgrading to 4.2. But this won't just work,
> traditionnal issue of the "an more recent version is already installed
> on the system" ... Any idea how to make it work ?
> Thanks in advance,
> Regards,
> Maximilien
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Posted by QC on January 29, 2007, 12:47 pm
Please log in for more thread options Hi xamtoh,
I found this link in another post. I hope it works for you.
http://www.aximsite.com/boards/showthread.php?t=130288
"Raj Pillai" wrote:
show/hide quoted text
> Hi,
>
> Pretty similar to David's suggestion. I usually just run the setup file
> again and it prompts with the repair or uninstall option and proceed to
> uninstall. In your case, try the following after uninstalling ActiveSync
> 4.5 BETA2:
>
> On the PC, Click Start -> Run and type:
>
> %systemroot%\System32
>
> Click Ok or enter. It should open up your System32 directory. Look for a
> file "rapi.dll" and delete it.
>
> Proceed to install the ActiveSync 4.2 version now. See if this suggestion
> helps.
>
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Devices
> http://www.pocketpcfaq.com/raj
>
>
> > Hi everyone,
> > I have a small question : I'm using ActiveSync 4.5b to synchronize my
> > PC with my SPV C600 (under Windows Mobile 5). Everything use to work
> > fine since I tried to install a software on the SPV that crashed
> > ActiveSync. Since that, I was not able to get ActiveSync working fine,
> > it's always stuck on "Retrieving Settings". I thought that might be a
> > problem of ActiveSync and after uninstalling / reinstalling it a couple
> > of times, I finally tried downgrading to 4.2. But this won't just work,
> > traditionnal issue of the "an more recent version is already installed
> > on the system" ... Any idea how to make it work ?
> > Thanks in advance,
> > Regards,
> > Maximilien
>
>
>
>
>
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> I have a small question : I'm using ActiveSync 4.5b to synchronize my
> PC with my SPV C600 (under Windows Mobile 5). Everything use to work
> fine since I tried to install a software on the SPV that crashed
> ActiveSync. Since that, I was not able to get ActiveSync working fine,
> it's always stuck on "Retrieving Settings". I thought that might be a
> problem of ActiveSync and after uninstalling / reinstalling it a couple
> of times, I finally tried downgrading to 4.2. But this won't just work,
> traditionnal issue of the "an more recent version is already installed
> on the system" ... Any idea how to make it work ?
> Thanks in advance,
> Regards,
> Maximilien
>