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Posted by jgahr53 on November 18, 2005, 4:06 pm
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I upgraded my hx2750 to WM5, and moved AS from 3.8 to 4.0 then 4.1.
Decided that WM5 wasn't for me, especially since I couldn't sync my
offline outlook 2003 to the pda. I downgraded successfully from WM5 to
WM2003se, but can't for the life of me get back to AS 3.8 successfully.
I used Control Panel to delete AS 4.1, deleted RAPI.dll from System32
and reloaded AS 3.8, and repaired Outlook. No go, didn't work to the
point of having to reload AS 4.1 just to be able to sync. Any ideas?
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Posted by jgahr on November 19, 2005, 11:05 am
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Couldn't find the registry keys needed to ressurect AS 3.8, can anyone
direct me to them?
Thanks
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Posted by Alan on November 19, 2005, 12:20 pm
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> Couldn't find the registry keys needed to ressurect AS 3.8, can anyone
> direct me to them?
> Thanks
>
What keys? If you have searched and there is nothing there then what keys
can you be pointed too?
What did you use for your search terms?
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Posted by jgahr on November 19, 2005, 4:54 pm
Please log in for more thread options Finally found the answer and was able to reload AS 3.8
Lasse V=E5gs=E6ther Karlsen
Aug 8, 6:24 am show options
Newsgroups: microsoft.public.pocketpc.activesync
this author
Date: Mon, 08 Aug 2005 13:24:21 +0200
Local: Mon, Aug 8 2005 6:24 am
Subject: Re: ActiveSync 3.8 window won't come up [Solved]
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Ok, I finally was able to solve this problem on my computer.
So that google or other search engines can find this post I'll add some
details:
ActiveSync 4.0 was installed after ActiveSync 3.8 was uninstalled.
ActiveSync 4.0 did not work and was subsequently removed and 3.8
reinstalled.
This did not work either. Problem now was that the activesync
configuration and status window would not come up (double-clicking icon
or right-click + open activesync window). Right-clicking the icon and
selecting the "Explore" menu item gave me the following error message:
Critical communications services have failed to start. Try resetting
the
mobile device, and then connect again.
And then a blank explorer window.
Removing 3.8 and reinstalling it did not work.
I also tried uninstalling each and every application or tool that
installed itself through activesync, or used it to synchronize data
with
my pocket pc, then did a full reinstall again, to no avail.
Registry was also cleaned. Directories (that I knew of) was deleted.
Nothing worked.
Then I poked about a lot and found a log file and tried cleaning up
some
extra files, and it now seems to work as it should.
The solution:
(assumed that you have 3.8 installed now, and it doesn't work)
1=2E Go to C:\Program Files\Microsoft ActiveSync or wherever you
installed
it, and open wcesetup.log
2=2E Scan for lines containing the word WARNING, here's a few from my
file:
Copying static files to C:\WINDOWS\System32\
ceutil.dll - WARNING: not copied (old ver =3D 4.0.4343.0, source
ver =3D
3=2E8.0.5004)
ppcload.dll - copied
rapi.dll - WARNING: not copied (old ver =3D 4.0.4343.0, source
ver =3D
3=2E8.0.5004)
.=2E.
Copying static files to C:\Program Files\Microsoft ActiveSync\drivers
wceusbsh.sys - WARNING: not copied (old ver =3D 4.0.4232.0, source
ver
=3D 3.7.1.3244)
.=2E.
Copying static files to C:\Program Files\Common Files\Microsoft
Shared\NoteSync Forms
formdll.dll - WARNING: not copied (old ver =3D 4.0.4343.0, source
ver
=3D 3.8.0.5004)
inkeng.dll - refreshed (ver =3D 3.8.0.5004)
3=2E Uninstall activesync as normal
4=2E Delete the directories:
- C:\Program Files\Microsoft ActiveSync
- C:\Program Files\Common Files\Microsoft Shared\NoteSync Forms
5=2E Delete the files:
- C:\Windows\System32\rapi.dll
- C:\Windows\System32\ceutil.dll
- (any other files you get warnings about, take care though, you
might
delete necessary system files)
6=2E Do a reboot
7=2E Reinstall activesync 3.8 and follow normal connection procedures
This worked for me, I can now bring up the status window, configure
activesync, and explore the device, everything seems to work.
Hopefully this information can be helpful to someone else as I found
quite a number of posts on the net about this problem.
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