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Posted by Red E. Kilowatt on April 30, 2008, 12:45 am
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3f1af391-7d10-44f8-8552-76446fbfdf17@b64g2000hsa.googlegroups.com,
> My domain expired without any notice from Google or Godaddy and my
> emails are now getting bounced. Godaddy (the provider that the domain
> name was originally estabished through upon creating my Google Apps
> account) says that it'll now cost $89 to renew my domain as a result
> of missing the renewal deadline period (which is 30 days after
> expiration). While this is disturbing, what really vexes me is that
> GoDaddy has stated that upon payment of the fee and renewal of the
> domain name, all the settings on my domain will be reset and will
> default to Godaddy settings so my emails won't work and the Google
> Apps webpage will not be associated with the name. Once the domain
> name is active (after 24-48 hours) they instructed me to contact
> Google to obtain info. on the how to re-establish Google Apps with the
> Godaddy domain services. Godaddy was playing the blame game saying
> that "Google let you down" and that "it's Google's processes that
> resulted in the $89 penalty charge for their users, not Godaddy" and
> also recommended that I "use Godaddy services anyway since now that my
> domain name will be officially renewed through them, I can have access
> to better services". What is the deal with this? I'm okay with
> spending 800% more on renewing my domain name with anyone to get
> everything restored, but what do I do about getting everything back to
> the original operational state in which it was originally working? I
> just want to know what I have to do after my domain becomes active
> with Godaddy to get my emails and webpage back on-line? Please help.
> Also, why doesn't Google send out auto-nag emails reminding users that
> the domain name is expiring and that they should renew immediately to
> avoid an 800% penalty. Just hard to believe...
Perhaps the email address on file for you was invalid? I don't know
anything about this Google Apps stuff but Godaddy was/is your registrar
and I know for a fact that Godaddy sends out multiple notices at 90, 60
and 30 days--and probably 14, 5 and 1 days as well, though I never let
it get that close before renewing.
At any rate, you are responsible for insuring that your domain
registrations don't expire--not to mention insuring that your contact
info is correct.
Now you have to bite the bullet, pay what they want and redo all your
settings. Let this be a lesson to you.
--
Red
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