Click here to get back home

Does this mean that the sound card is dead?

 HomeNewsGroups | Search | About
 comp.sys.laptops    Post an article   get this group's latest topics as an RSS feed add this group's latest topics to your My MSN content add this group's latest topics to your My Yahoo content
Subject Author Date
Does this mean that the sound card is dead? news.rcn.com 09-18-2007
Posted by news.rcn.com on September 18, 2007, 4:04 pm
Please log in for more thread options
Does any one know why the specific Conexant sound drivers from the Gateway
site specifically set out (on loading your serial number to get your
speficifications and access to the newest drivers) for an MX6025 would
report FAILURE to load on the set-up utility please?

There is no sound coming from this laptop whatsoever. Device Manager
reported sound working OK but exclamation marks by the multimedia section.
The site shows some Conexant drivers and a setup utility which as I say runs
and reports FAILURE on conclusion. Tried in safe mode as well. Still no
sound.

What is even more interesting is that the SOUND section in control panel
shows everything seemingly working ok including all drivers but all relevant
areas grayed out so you cant test anything.

[Have even tried a reload of Windows on this and all updates: Gateway says
this probably damaged the partition where the drivers are located and the
only way to get them back is to buy the restore utility disc from them:
Somehow I cant believe that you cant download a driver to get multimedia
going again]



Posted by Adrian C on September 18, 2007, 5:26 pm
Please log in for more thread options
news.rcn.com wrote:

> There is no sound coming from this laptop whatsoever. Device Manager
> reported sound working OK but exclamation marks by the multimedia section.
> The site shows some Conexant drivers and a setup utility which as I say runs
> and reports FAILURE on conclusion. Tried in safe mode as well. Still no
> sound.
>

Check sound chipset is not disabled in the BIOS setup?

--
Adrian C

Posted by news.rcn.com on September 18, 2007, 7:14 pm
Please log in for more thread options

> news.rcn.com wrote:
>
>> There is no sound coming from this laptop whatsoever. Device Manager
>> reported sound working OK but exclamation marks by the multimedia
>> section.
>> The site shows some Conexant drivers and a setup utility which as I say
>> runs
>> and reports FAILURE on conclusion. Tried in safe mode as well. Still no
>> sound.
>>
>
> Check sound chipset is not disabled in the BIOS setup?


Yes, the behavious is so perverse that I wondered about that but the BIOS is
VERY basic and there is virtually nothing in it besides a batttery
calibration program which doesnt seem to work

> --
> Adrian C



Posted by Adrian C on September 19, 2007, 8:07 am
Please log in for more thread options
news.rcn.com wrote:
>>>
>> Check sound chipset is not disabled in the BIOS setup?
>
>
> Yes, the behavious is so perverse that I wondered about that but the BIOS is
> VERY basic and there is virtually nothing in it besides a batttery
> calibration program which doesnt seem to work

Can you try a linux live CD like ubuntu, boot into a command shell and
type something like 'lspci' to list devices.

Actually, you might get some sound out of ubuntu or evidence that the
chipset is accessible - type 'dmesg' to view driver load details.

Then you'd know at least it's not the hardware...

--
Adrian C

Posted by news.rcn.com on September 23, 2007, 11:23 pm
Please log in for more thread options
What I have discovered is that the drivers simply don't load: The Gateway
driver file on their site (inputting their own serial number from their own
computer!) is 706kb which doesn't sound right?

I ran aida32 and it told me in the multimedia section that the sound card is
an Intel 82801DB(M) ICH4(-M0 ac97 Audio Controller [b-1], (not QUITE the
same thing as what Gateway reports, Conexant AC Link, though ac doe figure
in the description) whatever that means and when I searched for the drivers
for this specific card, none I could find would load either. (for some
unknown reason they are all called Realtek drivers??)

Is it possible that there exists a sound card without drivers or are they
just proprietary to Gateway, who wont let users have them? They say that
the drivers are located on a partition on the hard drive which seems to have
become corrupted and simply shows unallocated space after a reload of the os
from the Gateway restore disc!

> news.rcn.com wrote:
>>>>
>>> Check sound chipset is not disabled in the BIOS setup?
>>
>>
>> Yes, the behavious is so perverse that I wondered about that but the BIOS
>> is VERY basic and there is virtually nothing in it besides a batttery
>> calibration program which doesnt seem to work
>
> Can you try a linux live CD like ubuntu, boot into a command shell and
> type something like 'lspci' to list devices.
>
> Actually, you might get some sound out of ubuntu or evidence that the
> chipset is accessible - type 'dmesg' to view driver load details.
>
> Then you'd know at least it's not the hardware...
>
> --
> Adrian C



Similar ThreadsPosted
Need DOS Sound Card Drivers February 21, 2006, 9:46 am
Sound card not found October 1, 2006, 6:58 pm
problem with sound card for hp pavilion October 7, 2005, 11:14 am
Question on external sound card January 15, 2007, 8:42 am
PCMCIA notebook sound card September 17, 2007, 3:57 pm
Problem with Realtek sound card or with sth else? January 20, 2008, 4:45 am
Tosh Satellite 3000 - sound card "gone" November 17, 2005, 11:33 am
Tosiba Tecra A2 sound card error October 1, 2006, 4:39 pm
Sound card/Power LED issues (Compaq Presario R3000) March 20, 2006, 10:33 pm
gateway mt3422 with mandriva has no sound...how to get sound??? August 10, 2008, 9:46 pm

Our other projects:

Art Dolls, Fairies and Mermaids - Sunnyfaces.net

Roy's Linux, Programming and Search Engines messages

1-Script XML SitemapXML Sitemap