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Posted by Clinton Fitch, MVP-Mobile Devi on September 22, 2006, 1:25 pm
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Hello,
I had a similar configuration at my employer as well. The only resolution
we found was to have the mail/calendar/tasks/contacts point to the Exchange
mailbox and not the PST file. I don't know if this is an option for you but
it worked for me.
If others know of a work around other than this I'm more than willing to
listen! :-)
Cheers,
--
Clinton Fitch, MVP-Mobile Devices
Clinton Fitch (Dot) Com!
http://www.clintonfitch.com A Smartphone & Pocket PC Magazine "Best Site"!
> Our corporate email system is such that Outlook is configured to fetch
> mail from the server on a regular basis and store it in a local Personal
> Folders location. So while Outlook is running on my machine, messages are
> sitting on the server for only a various short amount of time.
>
> When Outlook is NOT running, the direct-push to my WM5 device (Samsung
> i730, upgraded) seems to work just fine.
>
> When Outlook IS running, though, it doesn't work at all. It seems that by
> the time Exchange sends the notice down to the device that a message as
> arrived and the device goes to get it, Outlook has already fetched it. So
> the Inbox on the server is empty.
>
> Even if I turn down the frequency of Outlook's fetch, at some point it
> will fetch from the server and empty the Inbox... so when the device next
> talks to the server, anything that was on the device won't be there any
> longer.
>
> Is there any way to get direct-push working in this sort of environment,
> or does it require that Outlook not be pulling things down from the server
> (e.g., configured so that the Inbox I'm interacting with is the actual
> server Inbox in Exchange)?
>
> Thanks,
>
> jd
>
>
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