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Device not connecting with ActiveSync 3.8

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Subject Author Date
Device not connecting with ActiveSync 3.8 robin9876 10-04-2005
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Posted by robin9876 on October 4, 2005, 2:32 am
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On a Windows 2000 SP4 pc that has ActiveSync 3.8 when a PocketPC is
connect to the computer it detects the new device and windows shows new
hardware found message and automatically installs the drivers.
But AtctiveSync briefly shows connected and then shows connecting.

What settings on the PocketPC or PC that need to be made to allow the
two devices to connect?



Posted by Raj Pillai on October 4, 2005, 8:03 pm
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Try performing a soft reset on the device. Also are you running any
firewall software?

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj


> On a Windows 2000 SP4 pc that has ActiveSync 3.8 when a PocketPC is
> connect to the computer it detects the new device and windows shows new
> hardware found message and automatically installs the drivers.
> But AtctiveSync briefly shows connected and then shows connecting.
>
> What settings on the PocketPC or PC that need to be made to allow the
> two devices to connect?
>




Posted by robin9876 on October 4, 2005, 1:33 pm
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I have a firewall and allowed activesync permissions. However there is
no option to synchonise any outlook items. I have checked tools options
but there is no configuration choices for outlook.



Posted by Chris De Herrera on October 4, 2005, 1:40 pm
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Hi,
Have you run Detect & Repair of Outlook?


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

>I have a firewall and allowed activesync permissions. However there is
> no option to synchonise any outlook items. I have checked tools options
> but there is no configuration choices for outlook.
>




Posted by robin9876 on October 5, 2005, 2:03 am
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It worked after I disconnected the PocketPC and reconnected it again to
the PC it now has the connection to the main pc.



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