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Desktop Search Options dialog box - application hang

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Subject Author Date
Desktop Search Options dialog box - application hang chip2112 05-25-2005
Posted by chip2112 on May 25, 2005, 6:56 am
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The MSN Search Toolbar Options window on the latest version of the product
consistently hangs (even after many reboots and many uninstalls/reinstalls)
whenever the Browse button is selected after selecting "Custom folders and
email locations" The browse window and selection list appears; however,
even merely hitting Cancel in that window without making changes results in
the application hanging and several unpleasant events (application
hang....fault bucket) logged in the eventlog. (XP Sp2, OL2K3 (in
cached-mode), all the latest patches/hotfixes).

I even tried unmapping all the mapped drives thinking that might be the
problem. Still hangs.

The indexer itself, for clarification, does not hang and does seem to work
fine -- it is the Options application that hangs.

Thoughts?


Posted by Ian Easson on May 26, 2005, 12:53 pm
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This may possibly be related to the other reported bug in that same advanced
options dialog box, that the options are all inaccesible. This occurs in
Windows XP SP2, Outlook XP. No one from MS has yet responded to those
reports in this newsgroup. It looks like that dialog box needs some work.

"chip2112" wrote:

> The MSN Search Toolbar Options window on the latest version of the product
> consistently hangs (even after many reboots and many uninstalls/reinstalls)
> whenever the Browse button is selected after selecting "Custom folders and
> email locations" The browse window and selection list appears; however,
> even merely hitting Cancel in that window without making changes results in
> the application hanging and several unpleasant events (application
> hang....fault bucket) logged in the eventlog. (XP Sp2, OL2K3 (in
> cached-mode), all the latest patches/hotfixes).
>
> I even tried unmapping all the mapped drives thinking that might be the
> problem. Still hangs.
>
> The indexer itself, for clarification, does not hang and does seem to work
> fine -- it is the Options application that hangs.
>
> Thoughts?


Posted by Rob Mitzel on May 31, 2005, 8:40 am
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I'm having this problem as well. Which sucks, because I have IMAP folders I
don't want indexed (there's tens of thousands of messages in there. heh)

At least my computer hasn't been randomly rebooting like it did during the
beta. :|


> This may possibly be related to the other reported bug in that same
> advanced
> options dialog box, that the options are all inaccesible. This occurs in
> Windows XP SP2, Outlook XP. No one from MS has yet responded to those
> reports in this newsgroup. It looks like that dialog box needs some work.
>
> "chip2112" wrote:
>
>> The MSN Search Toolbar Options window on the latest version of the
>> product
>> consistently hangs (even after many reboots and many
>> uninstalls/reinstalls)
>> whenever the Browse button is selected after selecting "Custom folders
>> and
>> email locations" The browse window and selection list appears;
>> however,
>> even merely hitting Cancel in that window without making changes results
>> in
>> the application hanging and several unpleasant events (application
>> hang....fault bucket) logged in the eventlog. (XP Sp2, OL2K3 (in
>> cached-mode), all the latest patches/hotfixes).
>>
>> I even tried unmapping all the mapped drives thinking that might be the
>> problem. Still hangs.
>>
>> The indexer itself, for clarification, does not hang and does seem to
>> work
>> fine -- it is the Options application that hangs.
>>
>> Thoughts?




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