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Posted by Barry Watzman on November 4, 2005, 1:46 am
Please log in for more thread options Sounds like a bad backlight, which could be either the lamps themselves
or the inverter that powers them. It could also be a setting in the
software that sets the inverter brightness, I'd think Dell would have
gone through that with you. If it's the lamps or inverter, it's a
service problem, it needs to go to a Dell service center or have someone
come onsite to repair it.
joejohnwalker wrote:
> Got the above laptop. The background light on the screen doesn't seem
> to be working. I can barely see the words, etc on the screen and the
> screen is almost totally dark. Tried to adjust contrast to no avail.
> Currently at the utmost setting. Contacted Dell Support and they had
> me make sure the cable was pushed all the way in which I did. I
> connected an external monitor and it worked fine. It's not that the
> screen is switched off (by holding down alt or ctrl and pressing one
> of the f keys - support already thought about that). Any ideas?
> Thanks.
>
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