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"Delete All" email option?

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Subject Author Date
"Delete All" email option? Bob 12-30-2006
Posted by Bob on December 30, 2006, 6:41 pm
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WM5 Smartphone Edition Cingular Wireless Samsung Blackjack

Everything has been working fine with my Blackjack email (standard
edition). Rather than deleting emails one at a time lately I have
tried highlighting the inbox folder and choosing "delete all" to
save time. Everything appears to be fine and they are gone. However
it is like the BJ doesn't know it has already downloaded them and at
the next send/receive they are all downloaded again! This does not
happen with I delete them individually. Once deleted one at a time
they stay deleted. Any ideas?

Bob


Posted by Beverly Howard [Ms-MVP/MobileD on December 30, 2006, 8:26 pm
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Messages are never deleted from the server until the next connect and
how they are deleted from the server is setup in the "storage" tab in
the inbox options... not sure the nav to get there on the smartphone.

When "on next connect" is set, they will only be deleted if the "empty
deleted items" is selected before the connect... again, not sure of the
specific smartphone options.

Beverly Howard [MS MVP-Mobile Devices]

Posted by Bob Newman on December 30, 2006, 10:39 pm
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Regradless. It shouldn't behave differently if they were deleted one at a
time or "en mass" should it?

Bob

"Beverly Howard [Ms-MVP/MobileDev]" <BevNoSpamBevHoward.com> wrote in
> Messages are never deleted from the server until the next connect and how
> they are deleted from the server is setup in the "storage" tab in the
> inbox options... not sure the nav to get there on the smartphone.
>
> When "on next connect" is set, they will only be deleted if the "empty
> deleted items" is selected before the connect... again, not sure of the
> specific smartphone options.
>
> Beverly Howard [MS MVP-Mobile Devices]



Posted by Beverly Howard [Ms-MVP/MobileD on December 30, 2006, 11:17 pm
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>> It shouldn't behave differently if they were deleted one at a
time or "en mass" should it? <<

not sure exactly what you mean, but if you download 50 messages, delete
them all, then "empty" and immediately reconnect, you will see 50
messages listed during that pickup, none will appear and on the next
connect, the download count will be zero (assuming no new messages have
arrived in the meantime.)

The messages always remain on server until the device reconnects and
executes the delete. This is different behaviour from a pc desktop
client set to "delete messages on server" which executes the delete
after the messages are downloaded during the first connect then
individual deletions occur only on the pc.

Beverly Howard [MS MVP-Mobile Devices]



Posted by Bob on December 31, 2006, 12:47 pm
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I am not sure why people don't seem to understand the problem. What I
am saying is that the receiving of email behaves differently dependent
of the manner of deletion on the phone of the previous messages. I am
using the delete option on the messages. At no time am I going to the
"deleted items" folder on the phone regardless of the way the messages
are deleted. When I read a message then choose delete from the menu
option everthing works fine. The message disappears from my inbox and
is transfered to the deleted items folder. Next time I do a
send/receive new messages are downloaded and the previous message I
deleted ia not re-downloaded. This is the second scenario. I read all
my new messages and to save time do not delete them individually at
that time, all the read messages are still in my inbox at that time. I
then choose "folders" from the option menu, highlight the inbox and
choose all from the menu. That works fine and all messages are gone
from my in box and transferred to the "deleted items" folder. However,
on the next send/recieve all the delted messages that were in my inbox
are re-downloaded and appear in my inbox again.

I hope this helps... Bob

Beverly Howard [Ms-MVP/MobileDev] wrote:
> >> It shouldn't behave differently if they were deleted one at a
> time or "en mass" should it? <<
>
> not sure exactly what you mean, but if you download 50 messages, delete
> them all, then "empty" and immediately reconnect, you will see 50
> messages listed during that pickup, none will appear and on the next
> connect, the download count will be zero (assuming no new messages have
> arrived in the meantime.)
>
> The messages always remain on server until the device reconnects and
> executes the delete. This is different behaviour from a pc desktop
> client set to "delete messages on server" which executes the delete
> after the messages are downloaded during the first connect then
> individual deletions occur only on the pc.
>
> Beverly Howard [MS MVP-Mobile Devices]


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