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Subject Author Date
Dash Sami 12-27-2007
---> Re: Dash Todd Allcock12-28-2007
Posted by Sami on December 27, 2007, 9:52 pm
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I have had my dash for almost a year. I recently upgraded my system to 6.0
and now its acting crazy. It turns off on its own when I use the internet,
send or recieve a picture message, or go into my sim manager. It has even
done it mid call. When I send a picture message, it shows the sending icon
until I power the phone down (or it shuts off on its own). It also drains
the battery within a half hour. I had the phone charging for 8 hours today
and it was charged to 100%. Just going on the internet for 5 minutes and the
battery was at 39%. I know these are common issues as other friends with the
same phone are having the same problem. Is there going to be a fix to this
or do I have to put 5.0 back on just to get my phone to work correctly again?

Posted by Todd Allcock on December 28, 2007, 3:44 am
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At 27 Dec 2007 18:52:00 -0800 Sami wrote:
> I have had my dash for almost a year. I recently upgraded my
> system to 6.0 and now its acting crazy.

Did you attempt backing up the device under WM5 and restoringt at backup
inWM6? If so, that generally messes up the registry with bug-like results.
You really should start from scratch and "rebuld" the"new" WM6 device as
if it were new.

> It turns off on its own when I use the internet,
> send or recieve a picture message, or go into my sim manager. It has
even
> done it mid call.

I seem to recall some folks haing some weird shuroff issues with certain
brands/capacities of memory cards. If you're using a micro-SD card, take
it out for a day and see if the problems stop.

If the do, try backing up the card's files, and reformatting the card in a
PC card reader if possible, then reinsert it and see if the device behaves.


> Is there going to be a fix to this
> or do I have to put 5.0 back on just to get my phone to work
> correctly again?


There are a few reported bugs with the Dash WM6 upgrade (problems with
reminder sounds staying silenced if the phone is put in, then out, of
silent mode, and WMP not rotating videos properly cmoe to mind), but I
haven't heard anything as bad as you describe.

Good luck!



Posted by Sami on December 29, 2007, 7:07 pm
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I tried taking out the memory card and re installing it. Its still doing the
same thing. This is very frustrating and now I'm wishing I hadn't upgraded.
I don't even know how to put wm 5.0 back on and T Mobile won't help me. I
might just have to get rid of a phone that I love!

"Todd Allcock" wrote:

> At 27 Dec 2007 18:52:00 -0800 Sami wrote:
> > I have had my dash for almost a year. I recently upgraded my
> > system to 6.0 and now its acting crazy.
>
> Did you attempt backing up the device under WM5 and restoringt at backup
> inWM6? If so, that generally messes up the registry with bug-like results.
> You really should start from scratch and "rebuld" the"new" WM6 device as
> if it were new.
>
> > It turns off on its own when I use the internet,
> > send or recieve a picture message, or go into my sim manager. It has
> even
> > done it mid call.
>
> I seem to recall some folks haing some weird shuroff issues with certain
> brands/capacities of memory cards. If you're using a micro-SD card, take
> it out for a day and see if the problems stop.
>
> If the do, try backing up the card's files, and reformatting the card in a
> PC card reader if possible, then reinsert it and see if the device behaves.
>
>
> > Is there going to be a fix to this
> > or do I have to put 5.0 back on just to get my phone to work
> > correctly again?
>
>
> There are a few reported bugs with the Dash WM6 upgrade (problems with
> reminder sounds staying silenced if the phone is put in, then out, of
> silent mode, and WMP not rotating videos properly cmoe to mind), but I
> haven't heard anything as bad as you describe.
>
> Good luck!
>
>
>

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