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DCT5100 IR and Remote Not Working

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Subject Author Date
DCT5100 IR and Remote Not Working TedWill 09-30-2005
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Posted by TedWill on September 30, 2005, 9:08 pm
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Hello.

I have a Comcast Cable Digital/HDTV cable box made by Motorola. The model
number is DCT5100.

When going through the set up, MCE learned the cable remote's buttons - 1
though 9, 0, and channel up and down just fine. However, the Media Center
Remote is not able to change channels.

I have stuck that little IR sensor all over that Motorola box and have not
had any success. I have tried updating all the patches and hotfixes,
including the IR hotfix, to no avail. I'm either not finding the STB's IR
spot (which isn't labled on this model by the way) or something else is wrong.

Any help on resolving this issue is greatly appreciated.

Thanks!


Posted by Noozer on October 1, 2005, 7:16 am
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Unplug the IR box from the USB port and plug it back into a DIFFERENT port.

The red light should blink when sending commands to your DCT.


> Hello.
>
> I have a Comcast Cable Digital/HDTV cable box made by Motorola. The model
> number is DCT5100.
>
> When going through the set up, MCE learned the cable remote's buttons - 1
> though 9, 0, and channel up and down just fine. However, the Media Center
> Remote is not able to change channels.
>
> I have stuck that little IR sensor all over that Motorola box and have not
> had any success. I have tried updating all the patches and hotfixes,
> including the IR hotfix, to no avail. I'm either not finding the STB's IR
> spot (which isn't labled on this model by the way) or something else is
> wrong.
>
> Any help on resolving this issue is greatly appreciated.
>
> Thanks!




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