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Posted by Promotoz on December 17, 2005, 10:58 am
Please log in for more thread options As I am currently travelling I do not have the Office CD with me. I will try
that on Wednesday. Anyway, as I said I did try the Detect and Repair of
Office, and it did not find any error.
I did however run the ScanPST, which found and corrected some errors. That
did not help, and I still crash and get the message: "The instruction at
"0x7c168f1d" referenced memory at "0x0000001c". The memory could not be read."
"Rob Borek [MS MVP]" wrote:
> On Fri, 16 Dec 2005 13:39:02 -0800, "Promotoz"
>
> >After upgrading to ActiveSync 4.1 I cannot sync. The application is crashing
> >when it starts to look for changes. From looking in the crash report sent to
> >Microsoft I get the following information:
> >AppName: wcesmgr.exe AppVer: 4.1.4841.0 ModName: msvcr71.dll
> >ModVer: 7.10.3052.4 Offset: 000029c1
> >I did the detect and repair, deleted the activesync partnership and created
> >it again. I also tried to uninstall AS 4.01 and reinstalled AS 3.8 on my pc
> >just to find out that now the AS 3.8 cannot start at all. So I upgraded back
> >to AS 4.01. Eventually, I found out that if I omit the option to sync the
> >calendar, the sync is successful on all the others. Whenever I turn on the
> >sync of the calendar the crash happens again.
> >How can I fix it?
> >I use: Windows XP, Outlook 2003 (all updates from Microsoft update have been
> >installed), the PDA is iPAQ 4150 PocketPC Version 4.20.0 (Build 13252)
>
> msvcr71.dll is a standard DLL, so I'm not sure what's crashing in it.
> Can you try uninstalling and reinstalling Office? Also try running
> ScanPST against your outlook.pst file - see
> http://www.slipstick.com/problems/scanpst.htm for further info and
> instructions.
>
> --
> Rob Borek
> Microsoft MVP - Mobile Devices
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.
>
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