|
Posted by Sue on January 17, 2007, 12:49 pm
Please log in for more thread options
According to Activesync my contacts have been sync'd - but there are
contacts in Outlook that are not stored in my Sprint Pocket PC Phone and vis
a versa.
Any insights as to why this is happening?
Sue
|
|
Posted by Raj Pillai on January 17, 2007, 2:00 pm
Please log in for more thread options
Hi Sue,
* Which OS does the mobile device run on?
* Which version of ActiveSync & Outlook are you using?
For contacts not appearing on the device - ensure you are not viewing any
filtered content on your device. Check if a sync after soft reset helps.
--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj
show/hide quoted text
> According to Activesync my contacts have been sync'd - but there are
> contacts in Outlook that are not stored in my Sprint Pocket PC Phone and
> vis a versa.
> Any insights as to why this is happening?
> Sue
|
|
Posted by Sue on January 17, 2007, 4:44 pm
Please log in for more thread options OS is Windows Mobile 5.1
ActiveSync is 4.2
I tried the soft reset - re-ran the sync and got the same results. For
example, when I view my contacts by 'company' only some of the contacts for
that company are listed! Then, since the unit is brand new, I took a hint
from your advise and did a 'hard reset'. What could it hurt? OK with that
done, I re-establish a relationship with the device and tried a
synchronization. The result was an error message, "The server is busy.
Support Code:85010017". What 'server' is busy?. I am synchronizing with my
home PC.
This device is new and so far not so impressed with ActiveSync. For a while
last evening I repeatedly received an error message '0x86000801' indicating
there was a conflict with the 'desktop'. Tried to find info on
Microsoft.com but never was able to identify exacting what the error message
was trying to tell me.
Again, any insights would be greatly appreciated.
Sue
show/hide quoted text
> Hi Sue,
> * Which OS does the mobile device run on?
> * Which version of ActiveSync & Outlook are you using?
> For contacts not appearing on the device - ensure you are not viewing any
> filtered content on your device. Check if a sync after soft reset helps.
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Devices
> http://www.pocketpcfaq.com/raj
>> According to Activesync my contacts have been sync'd - but there are
>> contacts in Outlook that are not stored in my Sprint Pocket PC Phone and
>> vis a versa.
>> Any insights as to why this is happening?
>> Sue
>
|
|
Posted by boyetc on January 18, 2007, 12:03 am
Please log in for more thread options try to remove the existing partnership with your PC and your device.
after removing that partnership, restart both machines.
create a new partnership, in Activesynch 4.x, you can actually state how sync
wll happen, it is either you make your PC the controlling machine (data on
the PC is used to settle conflicting or duplicate info) or the device.
Suggest you make the one you use most of the time to update info on as the
controlling machine.
this will make it easiser for you to synch and controll your date/info since
one can correct the other..
After deciding which one, and creating the partnership, synch both devices.
If you are happy with the result, do a backup using the backup utility and
save a good copy of your data.
hope this helps.
Sue wrote:
show/hide quoted text
>OS is Windows Mobile 5.1
>ActiveSync is 4.2
>I tried the soft reset - re-ran the sync and got the same results. For
>example, when I view my contacts by 'company' only some of the contacts for
>that company are listed! Then, since the unit is brand new, I took a hint
>from your advise and did a 'hard reset'. What could it hurt? OK with that
>done, I re-establish a relationship with the device and tried a
>synchronization. The result was an error message, "The server is busy.
>Support Code:85010017". What 'server' is busy?. I am synchronizing with my
>home PC.
>This device is new and so far not so impressed with ActiveSync. For a while
>last evening I repeatedly received an error message '0x86000801' indicating
>there was a conflict with the 'desktop'. Tried to find info on
>Microsoft.com but never was able to identify exacting what the error message
>was trying to tell me.
>Again, any insights would be greatly appreciated.
>Sue
>> Hi Sue,
>[quoted text clipped - 9 lines]
>>> Any insights as to why this is happening?
>>> Sue
|
|
Posted by Raj Pillai on January 18, 2007, 11:14 am
Please log in for more thread options Hi Sue,
Have you tried to identify which information type is causing the "Server
busy" error message. Select only one information type at a time and attempt
a sync. Since a hard reset didn't work, chances are that your Outlook pst
file maybe corrupt for some reason. You can try running scanpst.exe and
check for errors in your pst file. If that doesnt work see if this works
for you -
http://groups.google.com/group/microsoft.public.pocketpc.activesync/msg/c653373504b71f0f
--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj
show/hide quoted text
> OS is Windows Mobile 5.1
> ActiveSync is 4.2
> I tried the soft reset - re-ran the sync and got the same results. For
> example, when I view my contacts by 'company' only some of the contacts
> for that company are listed! Then, since the unit is brand new, I took a
> hint from your advise and did a 'hard reset'. What could it hurt? OK
> with that done, I re-establish a relationship with the device and tried a
> synchronization. The result was an error message, "The server is busy.
> Support Code:85010017". What 'server' is busy?. I am synchronizing with
> my home PC.
> This device is new and so far not so impressed with ActiveSync. For a
> while last evening I repeatedly received an error message '0x86000801'
> indicating there was a conflict with the 'desktop'. Tried to find info on
> Microsoft.com but never was able to identify exacting what the error
> message was trying to tell me.
> Again, any insights would be greatly appreciated.
> Sue
>> Hi Sue,
>> * Which OS does the mobile device run on?
>> * Which version of ActiveSync & Outlook are you using?
>> For contacts not appearing on the device - ensure you are not viewing any
>> filtered content on your device. Check if a sync after soft reset helps.
>> --
>> Regards,
>> Raj Pillai
>> Microsoft MVP - Mobile Devices
>> http://www.pocketpcfaq.com/raj
>>> According to Activesync my contacts have been sync'd - but there are
>>> contacts in Outlook that are not stored in my Sprint Pocket PC Phone and
>>> vis a versa.
>>> Any insights as to why this is happening?
>>> Sue
|
| Similar Threads | Posted | | Pocket PC with Outlook BCM does not allow voice dialing of BCM contacts | October 11, 2005, 9:18 pm |
| Software to synchronize Pocket PC 2003 Calendar & Contacts with MSN Hotmail Calendar & Contacts | November 28, 2005, 8:26 pm |
| How to Synchronize Outlook Express Contacts & Contacts | September 6, 2005, 12:27 pm |
| Outlook Local Contacts vs Server Contacts | March 29, 2006, 4:24 pm |
| Contacts won't display on pocket pc | May 27, 2007, 11:11 am |
| Pocket Hotmail Calendar / Contacts? | September 19, 2005, 11:52 am |
| Cannot sync Pocket PC business contacts | November 12, 2005, 11:01 am |
| Synchronization Software for Hotmail <-> Pocket PC Calendar/Contacts | December 1, 2005, 2:15 pm |
| Synced pocket PC and lost contacts/tasks - any way back? | May 5, 2009, 4:11 am |
| 3rd Party software with ability to filter contacts synchronized to Pocket PC Device? | April 21, 2006, 3:43 am |
|
XML Sitemap
> contacts in Outlook that are not stored in my Sprint Pocket PC Phone and
> vis a versa.
> Any insights as to why this is happening?
> Sue