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Client Certificate Disappears

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Subject Author Date
Client Certificate Disappears Shell 06-30-2006
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Posted by Shell on June 30, 2006, 11:43 am
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I have a WM5 device (Samsung i-730) that keeps losing my certificate. My
Exchange 2003 SP2 Front-end server is set up to require client certificates
for the Microsoft-Active-Sync directory. Everything works fine including on
arrival delivery, but after a few hours when I go into the Certificates App
my personal cert is gone, some time later ActiveSync (mobile) stops working
with error 0x85030027 (Client cert required).

Posted by Chris De Herrera on July 1, 2006, 10:53 pm
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Hi,
What kind of local certs are you using?


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

>I have a WM5 device (Samsung i-730) that keeps losing my certificate. My
> Exchange 2003 SP2 Front-end server is set up to require client
> certificates
> for the Microsoft-Active-Sync directory. Everything works fine including
> on
> arrival delivery, but after a few hours when I go into the Certificates
> App
> my personal cert is gone, some time later ActiveSync (mobile) stops
> working
> with error 0x85030027 (Client cert required).



Posted by Shell on July 14, 2006, 1:17 pm
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Initially I used certificates from an untrusted Microsoft Certificate
Authority, but even one I got from Thawte has the same behavior. The
certificate seems to disappear as soon as the first sync runs.

"Chris De Herrera" wrote:

> Hi,
> What kind of local certs are you using?
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> ActiveSync 4.x Troubleshooting Guide -
> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
>
> >I have a WM5 device (Samsung i-730) that keeps losing my certificate. My
> > Exchange 2003 SP2 Front-end server is set up to require client
> > certificates
> > for the Microsoft-Active-Sync directory. Everything works fine including
> > on
> > arrival delivery, but after a few hours when I go into the Certificates
> > App
> > my personal cert is gone, some time later ActiveSync (mobile) stops
> > working
> > with error 0x85030027 (Client cert required).
>
>
>

Posted by KlausS on August 21, 2006, 5:34 am
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Hi!

I had the same problem on Sunday. Suddenly no sync, cert was gone.
Since I had the same problem before (when I was installing the cert manually
instead of the URL attribute from AD), I opened a call with M$. Hopefully
they know the answer...

CU,
Klaus

"Shell" wrote:

> Initially I used certificates from an untrusted Microsoft Certificate
> Authority, but even one I got from Thawte has the same behavior. The
> certificate seems to disappear as soon as the first sync runs.
>
> "Chris De Herrera" wrote:
>
> > Hi,
> > What kind of local certs are you using?
> >
> >
> > --
> > Chris De Herrera
> > http://www.pocketpcfaq.com
> > http://www.tabletpctalk.com
> > http://www.pocketpctalk.com
> > http://www.mobilitytalk.com
> >
> > ActiveSync 4.x Troubleshooting Guide -
> > http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
> >
> > >I have a WM5 device (Samsung i-730) that keeps losing my certificate. My
> > > Exchange 2003 SP2 Front-end server is set up to require client
> > > certificates
> > > for the Microsoft-Active-Sync directory. Everything works fine including
> > > on
> > > arrival delivery, but after a few hours when I go into the Certificates
> > > App
> > > my personal cert is gone, some time later ActiveSync (mobile) stops
> > > working
> > > with error 0x85030027 (Client cert required).
> >
> >
> >

Posted by Shell on September 6, 2006, 11:23 am
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Klaus,
Any help or did they write it off as an anomoly?


"KlausS" wrote:

> Hi!
>
> I had the same problem on Sunday. Suddenly no sync, cert was gone.
> Since I had the same problem before (when I was installing the cert manually
> instead of the URL attribute from AD), I opened a call with M$. Hopefully
> they know the answer...
>
> CU,
> Klaus
>
> "Shell" wrote:
>
> > Initially I used certificates from an untrusted Microsoft Certificate
> > Authority, but even one I got from Thawte has the same behavior. The
> > certificate seems to disappear as soon as the first sync runs.
> >
> > "Chris De Herrera" wrote:
> >
> > > Hi,
> > > What kind of local certs are you using?
> > >
> > >
> > > --
> > > Chris De Herrera
> > > http://www.pocketpcfaq.com
> > > http://www.tabletpctalk.com
> > > http://www.pocketpctalk.com
> > > http://www.mobilitytalk.com
> > >
> > > ActiveSync 4.x Troubleshooting Guide -
> > > http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
> > >
> > > >I have a WM5 device (Samsung i-730) that keeps losing my certificate. My
> > > > Exchange 2003 SP2 Front-end server is set up to require client
> > > > certificates
> > > > for the Microsoft-Active-Sync directory. Everything works fine
including
> > > > on
> > > > arrival delivery, but after a few hours when I go into the Certificates
> > > > App
> > > > my personal cert is gone, some time later ActiveSync (mobile) stops
> > > > working
> > > > with error 0x85030027 (Client cert required).
> > >
> > >
> > >

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