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Cingular 8125/Treo 750 - Activesync Problems - Support code: 0x85010014

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Cingular 8125/Treo 750 - Activesync Problems - Support code: 0x85010014 Oscar 07-12-2007
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Posted by Oscar on July 12, 2007, 10:47 am
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Please help!

I am the admin at a place where I run an Exchange 2003 Server on Windows
Server 2003. I have OWA and OMA up and running. I can access both from any
given PC that has internet access and lies either inside my network or
outside. This holds true for my phone (Cingular 8125) as well - I can
browse to OWA and OMA and access both. The way I access OWA and OMA is by
going to https://owa.mydomain.com/exchange & https://owa.glasfloss.com/oma
respectively. I recently purchased an SSL Certificate from GoDaddy and
succesfully installed it to server that has Exchange. I have followed the
article http://support.microsoft.com/kb/817379 that is titled "Exchange
ActiveSync and Outlook Mobile Access errors occur when SSL or forms-based
authentication is required for Exchange Server 2003" but have had no luck
My phone device gives me



Posted by Oscar on July 12, 2007, 10:55 am
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I accidentally hit send without finishing my post. Let me resume.

So like I was saying, my phone gives me the error "Support code: 0x85010014"
and my Application log on the exchange server gives me "Event Id: 3005
(Unexpected Exchange mailbox Server error: Server: [server.domain.com] User:
[users@hoha.com] HTTP status code: [400]. Verify that the Exchange mailbox
Server is working correctly.)" Some places I have read that my problem
might be not having the certificate on my mobile device, and I found this
page
http://blogs.msdn.com/windowsmobile/archive/2005/11/03/adding-root-certificates-for-exchange-activesync.aspx,
and though I don;t understand the directios that well, could this be my
problem? Does anyone out there have a Cingular 8125 that successfully syncs
with exchange over GPRS?


> Please help!
>
> I am the admin at a place where I run an Exchange 2003 Server on Windows
> Server 2003. I have OWA and OMA up and running. I can access both from
> any given PC that has internet access and lies either inside my network or
> outside. This holds true for my phone (Cingular 8125) as well - I can
> browse to OWA and OMA and access both. The way I access OWA and OMA is by
> going to https://owa.mydomain.com/exchange & https://owa.glasfloss.com/oma
> respectively. I recently purchased an SSL Certificate from GoDaddy and
> succesfully installed it to server that has Exchange. I have followed the
> article http://support.microsoft.com/kb/817379 that is titled "Exchange
> ActiveSync and Outlook Mobile Access errors occur when SSL or forms-based
> authentication is required for Exchange Server 2003" but have had no luck
> My phone device gives me
>



Posted by Patrick Durkee on July 14, 2007, 1:42 pm
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I am having the same problem. I am using an secure site https://~
Did you find a fix or resolution to the problem. I also am running exchange
in mixed mode right now.

"Oscar" wrote:

> I accidentally hit send without finishing my post. Let me resume.
>
> So like I was saying, my phone gives me the error "Support code: 0x85010014"
> and my Application log on the exchange server gives me "Event Id: 3005
> (Unexpected Exchange mailbox Server error: Server: [server.domain.com] User:
> [users@hoha.com] HTTP status code: [400]. Verify that the Exchange mailbox
> Server is working correctly.)" Some places I have read that my problem
> might be not having the certificate on my mobile device, and I found this
> page
>
http://blogs.msdn.com/windowsmobile/archive/2005/11/03/adding-root-certificates-for-exchange-activesync.aspx,
> and though I don;t understand the directios that well, could this be my
> problem? Does anyone out there have a Cingular 8125 that successfully syncs
> with exchange over GPRS?
>
>
> > Please help!
> >
> > I am the admin at a place where I run an Exchange 2003 Server on Windows
> > Server 2003. I have OWA and OMA up and running. I can access both from
> > any given PC that has internet access and lies either inside my network or
> > outside. This holds true for my phone (Cingular 8125) as well - I can
> > browse to OWA and OMA and access both. The way I access OWA and OMA is by
> > going to https://owa.mydomain.com/exchange & https://owa.glasfloss.com/oma
> > respectively. I recently purchased an SSL Certificate from GoDaddy and
> > succesfully installed it to server that has Exchange. I have followed the
> > article http://support.microsoft.com/kb/817379 that is titled "Exchange
> > ActiveSync and Outlook Mobile Access errors occur when SSL or forms-based
> > authentication is required for Exchange Server 2003" but have had no luck
> > My phone device gives me
> >
>
>
>

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