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Subject Author Date
Cannot sync Pocket PC business contacts tallhamm 11-12-2005
Posted by tallhamm on November 12, 2005, 11:01 am
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 I recently had to reinstall Business contacts for Outlook. I was also using
Pocket PC business contacts on my HPrx3100.

When I went to sync to two I get "attention needed" message next to business
contacts.

I am using ver activesync 3.8.0.

When I click on resolve items it gives me this message:

"Items of one or more information types cannot be sychronized. Disconnect
your device. To view all error messages and dialog boxes that require your
input, you must connect to this computer via infrared or srial/USB cable."

When I disconnect and reconnect the same thing happens again.

When I delet the partnership, I still get the attention required message
next to Business contacts.

Thanks for your help


Posted by Raj Pillai on November 13, 2005, 11:53 pm
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 Hi,

Did you try performing a soft reset before syncing?

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj


>I recently had to reinstall Business contacts for Outlook. I was also using
> Pocket PC business contacts on my HPrx3100.
>
> When I went to sync to two I get "attention needed" message next to
> business
> contacts.
>
> I am using ver activesync 3.8.0.
>
> When I click on resolve items it gives me this message:
>
> "Items of one or more information types cannot be sychronized. Disconnect
> your device. To view all error messages and dialog boxes that require your
> input, you must connect to this computer via infrared or srial/USB cable."
>
> When I disconnect and reconnect the same thing happens again.
>
> When I delet the partnership, I still get the attention required message
> next to Business contacts.
>
> Thanks for your help




Posted by tallhamm on November 14, 2005, 11:48 am
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First off, thanks so much for your help.

I am not sure what a "soft reset" is, but I did depress the reset button on
the PDA at one point.

Thanks again!

"Raj Pillai" wrote:

> Hi,
>
> Did you try performing a soft reset before syncing?
>
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Devices
> http://www.pocketpcfaq.com/raj
>
>
> >I recently had to reinstall Business contacts for Outlook. I was also using
> > Pocket PC business contacts on my HPrx3100.
> >
> > When I went to sync to two I get "attention needed" message next to
> > business
> > contacts.
> >
> > I am using ver activesync 3.8.0.
> >
> > When I click on resolve items it gives me this message:
> >
> > "Items of one or more information types cannot be sychronized. Disconnect
> > your device. To view all error messages and dialog boxes that require your
> > input, you must connect to this computer via infrared or srial/USB cable."
> >
> > When I disconnect and reconnect the same thing happens again.
> >
> > When I delet the partnership, I still get the attention required message
> > next to Business contacts.
> >
> > Thanks for your help
>
>
>


Posted by Chris De Herrera on November 14, 2005, 3:23 pm
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That's the soft reset Raj was talking about.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

> First off, thanks so much for your help.
>
> I am not sure what a "soft reset" is, but I did depress the reset button
> on
> the PDA at one point.
>
> Thanks again!
>
> "Raj Pillai" wrote:
>
>> Hi,
>>
>> Did you try performing a soft reset before syncing?
>>
>> --
>> Regards,
>> Raj Pillai
>> Microsoft MVP - Mobile Devices
>> http://www.pocketpcfaq.com/raj
>>
>>
>> >I recently had to reinstall Business contacts for Outlook. I was also
>> >using
>> > Pocket PC business contacts on my HPrx3100.
>> >
>> > When I went to sync to two I get "attention needed" message next to
>> > business
>> > contacts.
>> >
>> > I am using ver activesync 3.8.0.
>> >
>> > When I click on resolve items it gives me this message:
>> >
>> > "Items of one or more information types cannot be sychronized.
>> > Disconnect
>> > your device. To view all error messages and dialog boxes that require
>> > your
>> > input, you must connect to this computer via infrared or srial/USB
>> > cable."
>> >
>> > When I disconnect and reconnect the same thing happens again.
>> >
>> > When I delet the partnership, I still get the attention required
>> > message
>> > next to Business contacts.
>> >
>> > Thanks for your help
>>
>>
>>




Posted by Raj Pillai on November 16, 2005, 12:20 am
Please log in for more thread options
Hi,

Could you try the suggestion on http://www.pocketpcfaq.com/raj/BCSync.html

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj


> First off, thanks so much for your help.
>
> I am not sure what a "soft reset" is, but I did depress the reset button
> on
> the PDA at one point.
>
> Thanks again!
>
> "Raj Pillai" wrote:
>
>> Hi,
>>
>> Did you try performing a soft reset before syncing?
>>
>> --
>> Regards,
>> Raj Pillai
>> Microsoft MVP - Mobile Devices
>> http://www.pocketpcfaq.com/raj
>>
>>
>> >I recently had to reinstall Business contacts for Outlook. I was also
>> >using
>> > Pocket PC business contacts on my HPrx3100.
>> >
>> > When I went to sync to two I get "attention needed" message next to
>> > business
>> > contacts.
>> >
>> > I am using ver activesync 3.8.0.
>> >
>> > When I click on resolve items it gives me this message:
>> >
>> > "Items of one or more information types cannot be sychronized.
>> > Disconnect
>> > your device. To view all error messages and dialog boxes that require
>> > your
>> > input, you must connect to this computer via infrared or srial/USB
>> > cable."
>> >
>> > When I disconnect and reconnect the same thing happens again.
>> >
>> > When I delet the partnership, I still get the attention required
>> > message
>> > next to Business contacts.
>> >
>> > Thanks for your help
>>
>>
>>




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