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Posted by Sven on April 4, 2008, 3:52 pm
Please log in for more thread options I hate to suggest it as there is a potential of it getting worse, but just
deleting the partnership, and re-establishing it, might fix stuff. To delete
you need to not be connected. After deletion and you reconnect, you should
get the new device wizard pop up asking if you want to be a guest or
establish a partnership. Again, having stuff backed up is advisable. Being
that this is an HTC from Sprint, I would guess it is a WM5 or 6 device? You
can (actually should) delete a partnership in AS on the device too. This
will however remove all the data associated with that partnership from the
device, which you may not want.
--
Sven
MVP Mobile Devices
> Sven, thanks for your reply. I was able to make a back up of the notes
> files
> to a folder on her computer but when I go into activesync, options I am
> unable to uncheck the notes sync box. It has a check mark in it but the
> box
> beneath is greyed out. It appears the same way on the computer that the
> device syncs with.
>
> This is not my unit so I'm not sure how she makes sense of 4000 but she
> does. She categorizes them which makes it easier for her i guess.
>
> Anything else you can think of that might allow this to work?
>
> Thanks in advance
> Jim
>
> "Sven" wrote:
>
>> Definitely don't delete from Outlook, as that will be seen as the desired
>> action when you sync and will remove all from the HTC.
>>
>> You should be able to deselect notes sync in ActiveSync and then the two
>> sets are independent for a while. Should be able to then delete the
>> Outlook
>> notes. When you turn notes sync back on it should combine the nothing in
>> Outlook and the notes on the HTC on first sync. BUT, go into the file
>> structure with AS or file explorer on the HTC and copy those notes onto a
>> flash card for backup. They are just individual files on the mobile
>> Device
>> in the My Documents directory on the device. If you turn off notes sync
>> and
>> turn on File sync, they should be synced into the sync'd files folder on
>> the
>> PC as an alternative.
>>
>> BTW, how do you make sense of 4000 notes, since you can't organize them
>> into
>> folders, and have little control over their names? I'd take a look at
>> Phatnotes, if you make this much use of notes.
>> http://www.phatware.com/index.php?q=product/details/phatnotes
>>
>> --
>> Sven
>> MVP Mobile Devices
>> > Have a user who has about 4000 notes on her HTC from Sprint. Activesync
>> > starts to sync and gets to anywhere from 1800 to 2399 notes and then
>> > stalls.
>> > Is there some type of logical limit to the number of notes allowed on
>> > the
>> > device to be sync'ed?
>> >
>> > How would I go about deleting the Notes in Outlook and re-syncing from
>> > the
>> > device? The most current updates are on the smartphone.
>> > Since there are no options in Activesync to specify in which direction
>> > to
>> > sync I am hesitant to delete the items in Outlook and then try and
>> > re-sync
>> > from the device.
>> >
>> > Any ideas would be appreciated.
>> >
>> > Thanks in advance.
>> > Jim Boettger
>>
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