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Posted by Tony Grue [MSFT] on November 15, 2006, 10:07 pm
Please log in for more thread options Could you check to see what all your settings regarding attachments are in
the ActiveSync advanced options for email. In particular see what your
settings are for the size attachments need to be less than for autodownload.
Also do you have a storage card in your device, did you ever have a storage
card, and what is the option to store attachements on the storage card
checked?
Thanks,
Tony Grue
> There are settings for attachments in the Outlook advanced settings-
> Send/Receive settings - have you looked at those settings as well?
>
>> Yes I have. It seems to be I am the only one this happens to. I have
>> even tried other phones. It is strictly my user ID.
>>
>>
>> Dennis L Radcliff wrote:
>>> Have you made the selection in ActiveSync for downloading attachments?
>>>
>>>
>>> > Hi everyone,
>>> >
>>> > I have an issue that im lost with. We run Exch 2003 with OWA and
>>> > Active
>>> > Sync. When the moto Q came out, we got a few of them. Since then I
>>> > have
>>> > about 10 on site. I am the exch admin and domain admin here. We have
>>> > OWA published on a ISA2004 server. Here is the strangest thing. Every
>>> > user gets attachments on their Q except me. I dont mean partial
>>> > attachments, I mean any attachments. When I get an email with an
>>> > attachment, the email icon should change to show the file icon on the
>>> > Q
>>> > but it doesnt. I have no idea an attachment is there. In my
>>> > troubleshooting I setup a new Q with my credentials and the same thing
>>> > happened! So it isnt the phone, its my account. I have tried
>>> > everything, different isa servers, master reset. I mean everything.
>>> > What could possibly cause this?
>>> >
>>
>
>
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