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Posted by Chris De Herrera on July 6, 2008, 12:49 am
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Hi,
Have you considered creating a new account for the user? How large is their
mailbox?
--
Chris De Herrera
http://www.pocketpcfaq.com
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>I have 20 Motorola W9C devices syncing with Exchange 2003 SP2. I have 19 of
>them working without a problem and push e-mail is working great. As soon as
>a message hits one of their mailboxes, it shows up on the device a few
>seconds later. One of these accounts however may take between 10-12 minutes
>to synchronize. I believe I have it pinpointed down to the users account.
>Not matter what device I use his username and password on, the behavior is
>the same. I have tried this on 3 different Motorola Q9C's all with the same
>result. If I enter someone else's credentials, the device works great and
>updates a few seconds after a message hits ones mailbox. I have checked
>that this users account in AD is enabled to use active sync, and that the
>device is set to sync As Items Arrive. Manually syncing the device works
>without any problems, it just appears as though Push e-mail isn't working
>for this one user account. What else should I be checking to fix this user?
>Why is his account having these problems, and not any of the other 19
>accounts when they are all the same?
>
>
>
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