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Posted by Mark on February 17, 2008, 3:20 pm
Please log in for more thread options I spent more time investigating the issue. Apparently, order of
operations is key:
Undock/disconnect the phone, THEN close Outlook - the background
Outlook task will terminate within a few seconds.
Otherwise, if Outlook is closed first and then the phone is undocked
the background Outlook task never terminates. This would seem to be a
bug, or if it is designed to function in that manner, it seems an
option could be designed in Activesync to gracefully terminate the
Outlook task, if running, when the phone is undocked.
Microsoft: If indeed the above is true, can you please consider the
new option/functionality proposed above? (If there is a better place
to request such new functionality, please let me know).
Thanks to all who responded.
> Hi,
> In certain cases Outlook continues to run after you have completed
> synchronization. For example if you are in the process of
> downloading e-mail from your server when you "close" Outlook, it
> will continue to run in the background until the e-mail has been
> received.
>
> There is no workaround for this. If you kill the task, you are
> taking a risk that you may corrupt your PST depending on what it is
> doing.
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.pocketpctalk.com
> http://www.tabletpctalk.com
> http://www.mobilitytalk.com
>
>> Using Activesync 4.5 and Outlook 2002. When HTC Touch phone is
>> disconnected and Outlook is closed, Outlook actually is still
>> running as can be seen in Process Explorer. This is causing me to
>> not get emails on the phone (which is configured to check the same
>> email account) because Outlook is still pulling them down to the
>> desktop PC thus removing them from the server. Killing Outlook in
>> Process Explorer fixes the problem, of course, but that is a huge
>> pain and easy to forget to do every day.
>>
>> I thought this might be an Activesync issue, and maybe there is a
>> setting to make it terminate Outlook's backgound process. Or, if
>> it is an Outlook issue, then is it fixed in a later release?
>
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