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Posted by Chani Johnson [MSFT] on October 6, 2006, 8:41 pm
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I believe there is an option in AS to resolve conflicts by replacing the
item on the device. From memory I believe it is under
tools->options->settings. If so that may help you, although you may need to
unpair and then repair your phone first (I'm not entirely sure because I've
never seen this problem).
Hope this helps!
Chani
--
Chani Johnson
Software Development Engineer
Microsoft Corp.
This posting is provided "AS IS" with no warranties, and confers no rights.
> Dear all, i have same problem as following email, my boss is very anger,
> who can resolve it?
>
>> Just installed AS 4.2 on Tablet 2005, with SPV_C500, over AS 3.8. C500
>> and
>> Outlook were in sync beforehand.
>>
>> AS goes in as a new install, and starts a new partnership with the phone.
>>
>> When AS syncs it finds twice as many contact and appointments to sync as
>> are
>> in the C500/Outlook. I assume this means AS has failed to match and will
>> duplicate everything, so I pull the plug before data starts to transfer.
>>
>> Does anyone know how to persuade AS to pair off properly?
>>
>> Alternatively is there any way to force AS to overwrite one device from
>> the
>> other, preferable overwrite the C500 from Outlook?
>>
>> There is the nuclear option of resetting the C500, but there are other
>> things on the phone I'd rather avoid having to reload.
>>
>
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