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Subject Author Date
Activesync 4.2 will not sync all Outlook contacts Newzboy81 08-28-2006
Posted by Newzboy81 on August 28, 2006, 3:49 pm
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 I have 263 contacts in my Outlook PST file. Activesync will only sync about
150 of these contacts. There are no errors and the sync shows as completed.
Upon further investigation it seems that specific contacts are not syncing.
Looking at the specific contacts does not reveal any clues as to why this is
happening. The non-syncing contacts are setup the same way as all of the
rest of the contacts in my default contacts folder. I have listed some more
info below that may help in solving the problem.

- 263 Total contacts, all in default contacts folder, sorted by categories
- Activesync 4.2, syncing with USB cable
- Windows XP SP2 with latest updates
- Microsoft Office 2003 SP2 with latest updates

Posted by Newzboy81 on August 28, 2006, 3:53 pm
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 Here is some more information on the problem...

Sprint PPC-6700 Phone running Windows Mobile 5.0 with latest service pack
installed.

Deleted and recreated the partnership between the PPC and the desktop.
Still doing the same thing.

"Newzboy81" wrote:

> I have 263 contacts in my Outlook PST file. Activesync will only sync about
> 150 of these contacts. There are no errors and the sync shows as completed.
> Upon further investigation it seems that specific contacts are not syncing.
> Looking at the specific contacts does not reveal any clues as to why this is
> happening. The non-syncing contacts are setup the same way as all of the
> rest of the contacts in my default contacts folder. I have listed some more
> info below that may help in solving the problem.
>
> - 263 Total contacts, all in default contacts folder, sorted by categories
> - Activesync 4.2, syncing with USB cable
> - Windows XP SP2 with latest updates
> - Microsoft Office 2003 SP2 with latest updates

Posted by Chris De Herrera on August 29, 2006, 10:49 am
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Hi,
Have you tried moving the contacts to a new folder and moving them back
until you find the contacts that will not sync? It could be an embedded
file in the notes that is causing the problem.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

>I have 263 contacts in my Outlook PST file. Activesync will only sync
>about
> 150 of these contacts. There are no errors and the sync shows as
> completed.
> Upon further investigation it seems that specific contacts are not
> syncing.
> Looking at the specific contacts does not reveal any clues as to why this
> is
> happening. The non-syncing contacts are setup the same way as all of the
> rest of the contacts in my default contacts folder. I have listed some
> more
> info below that may help in solving the problem.
>
> - 263 Total contacts, all in default contacts folder, sorted by categories
> - Activesync 4.2, syncing with USB cable
> - Windows XP SP2 with latest updates
> - Microsoft Office 2003 SP2 with latest updates



Posted by Newzboy81 on August 29, 2006, 11:06 am
Please log in for more thread options
Chris,

I have done what you described below and I've found specific contacts that
will not sync. However, some of these contacts have no information in the
notes field. I verified this by doing a "select all" in the notes field and
deleting everything then saving the contact. Still doesn't sync.

"Chris De Herrera" wrote:

> Hi,
> Have you tried moving the contacts to a new folder and moving them back
> until you find the contacts that will not sync? It could be an embedded
> file in the notes that is causing the problem.
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> ActiveSync 4.x Troubleshooting Guide -
> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
>
> >I have 263 contacts in my Outlook PST file. Activesync will only sync
> >about
> > 150 of these contacts. There are no errors and the sync shows as
> > completed.
> > Upon further investigation it seems that specific contacts are not
> > syncing.
> > Looking at the specific contacts does not reveal any clues as to why this
> > is
> > happening. The non-syncing contacts are setup the same way as all of the
> > rest of the contacts in my default contacts folder. I have listed some
> > more
> > info below that may help in solving the problem.
> >
> > - 263 Total contacts, all in default contacts folder, sorted by categories
> > - Activesync 4.2, syncing with USB cable
> > - Windows XP SP2 with latest updates
> > - Microsoft Office 2003 SP2 with latest updates
>
>
>

Posted by Chris De Herrera on August 30, 2006, 12:57 am
Please log in for more thread options
Hi,
It could be a problem with the contacts being imported from another source
or a corruption in the PST file. Try running scanpst to check the PST file.
Also, consider exporting the contacts and then reimporting them.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

> Chris,
>
> I have done what you described below and I've found specific contacts that
> will not sync. However, some of these contacts have no information in the
> notes field. I verified this by doing a "select all" in the notes field
> and
> deleting everything then saving the contact. Still doesn't sync.
>
> "Chris De Herrera" wrote:
>
>> Hi,
>> Have you tried moving the contacts to a new folder and moving them back
>> until you find the contacts that will not sync? It could be an embedded
>> file in the notes that is causing the problem.
>>
>>
>> --
>> Chris De Herrera
>> http://www.pocketpcfaq.com
>> http://www.tabletpctalk.com
>> http://www.pocketpctalk.com
>> http://www.mobilitytalk.com
>>
>> ActiveSync 4.x Troubleshooting Guide -
>> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
>>
>> >I have 263 contacts in my Outlook PST file. Activesync will only sync
>> >about
>> > 150 of these contacts. There are no errors and the sync shows as
>> > completed.
>> > Upon further investigation it seems that specific contacts are not
>> > syncing.
>> > Looking at the specific contacts does not reveal any clues as to why
>> > this
>> > is
>> > happening. The non-syncing contacts are setup the same way as all of
>> > the
>> > rest of the contacts in my default contacts folder. I have listed some
>> > more
>> > info below that may help in solving the problem.
>> >
>> > - 263 Total contacts, all in default contacts folder, sorted by
>> > categories
>> > - Activesync 4.2, syncing with USB cable
>> > - Windows XP SP2 with latest updates
>> > - Microsoft Office 2003 SP2 with latest updates
>>
>>
>>



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