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Subject Author Date
ActiveSync problem Roger-B 08-06-2005
Posted by Roger-B on August 6, 2005, 11:33 am
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 (probable) silly question department!!

I've been trying all afternoon to get my activesync connection working on my
SPV-C500 --- it starts up OK but then I get the message "Microsoft Outlook is
no longer installed so activesync cannot continue to run. To continue
synchronisation reinstall microsoft outlook....... blah blah blah". It IS
installed!! I have reinstalled three times now, trying to sort this and the
spot on my head where I am banging it on the desk is REALLY smarting. Has
anyone got a DUH!! solution for me???? Pretty please!!!!
--
Roger Bruton
Stockport UK


Posted by IndyTom on September 9, 2005, 9:59 am
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 In Outlook - click on "Help" and select Detect and Repair.

Select: "Restore my shortcuts while repairing".

This did the trick for me. I am running Windows 2000 and Outlook 2003
- with ActiveSynch 3.8.


Sorry for the late notice - I had the same problem and found a way to
fix it. Microsoft touches upon it here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;251367

Hope that works for you!

Tom in Indy



Posted by Roger-B on September 10, 2005, 4:53 am
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Thanks for the posting Tom --- I will give that a try.
--
Roger Bruton
Stockport UK



Posted by IndyTom on September 13, 2005, 11:59 am
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Please let me know if that worked or not - I will try to locate
another fix otherwise.

Thanks,

Tom



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