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Posted by Helio Diamant - MS-MVP/Mobile on January 14, 2007, 10:55 am
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Take a look at the following KB article, maybe it will help.
http://support.microsoft.com/Default.aspx?kbid=886346
Helio
> Hello!
>
> We've been ripping our hair out lately trying to figure out why some ppl
> can
> sync "over the air" and others can't. Late, the other night, when I
> couldn't
> sleep I started pondering the problem and figured I'd try something... and
> it worked.. problem is how to solve it in a more "effective" manner.
>
> Here's the thing:
> When our "admins" initially creates an account they set a six character
> username to every account, normally based on the three first chars in the
> first name and three characters from the sirname, so in my case that would
> be matpet. However, since we're a big company with a lot of small
> companies
> inside it we use different domains. So my account marpet@domain.tld isn't
> actually used - instead my "Primary SMTP"-address is
> mattias.pettersson@otherdomain.tld.
>
> ActiveSync works fine as long as my Primary SMTP-adress is
> marpet@domain.tld - if we change it to my actual address it stops working.
>
> I know I've read something about this issue somewhere on the net - but I
> can't remember where.. so if someone can point me towards the solution or
> give me hints on as how to solve this it would be greatly appreciated..
>
> Regards,
>
> Mattias
>
>
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