|
Posted by AD on January 12, 2007, 7:06 pm
Please log in for more thread options
: quoted-printable
Hi there - I am trying to sync a client's i-mate JAZJAM (Windows Mobile =
V5.0) with his SBS 2003 (Standard)
Have followed the guide "Deploying Windows Mobile 5.0 with Windows Small =
Business Server 2003" from Microsoft, the error I am now receiving upon =
attempting "over-the-air" synchronizing is:
"Result:
Your account in Microsoft Exchange Server does not have permission to =
synchronize with your current settings. Contact your Exchange Server =
administrator."
The actual error (support) code is 0x85010004.
Other data:
a.. The server address in ActiveSynce on the device is the FQDN i.e. =
mail.xxxxxx.com (not mail.xxxxxx.com\exchange)
b.. I have created a self-signed certificate on the SBS that appears =
corrrectly as a root certificate on the device
c.. The user is a member of the "Mobile Users" group on the SBS
d.. I do not have the "Enforce password on device" option checked in =
Mobile Device Properties>Device Security Settings in Exchange System =
Manager
e.. OWA works perfectly
After googling this issue, =
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;919864&sd=3Drss=
&spid=3D1773,
it appears I may need a new version of massync.dll (6.5.7651.30). Has =
anyone had this issue and may have additional helpful information, =
and/or, does anyone know where I might get hold of this file?
Also, a couple of additional (albeit stupid) questions if I may:
a.. The client's phone has come with Outlook 2002 on the driver/manual =
disc. Is it necessary to install this?
b.. In the aforementioned guide, it shows you how to enable "Direct =
Push over HTTP(s)" in Exchange System Manager. I also have it as a Comms =
Manager option on the phone. Once I sort this issue out, is it necessary =
to have both of these Direct Push choices enabled to make the function =
work?
A little confused here!=20
Many thanks in advance,
Ashley
------=_NextPart_000_0006_01C736FE.A85F4F00
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.5700.6" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY>
<DIV><FONT size=3D2>Hi there - I am trying to sync a client's i-mate =
JAZJAM=20
(Windows Mobile V5.0) with his SBS 2003 (Standard)</FONT></DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>Have followed the guide "Deploying Windows Mobile =
5.0 with=20
Windows Small Business Server 2003" from Microsoft, the error I am =
now=20
receiving upon attempting "over-the-air" synchronizing is:</FONT></DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>"Result:</FONT></DIV>
<DIV><FONT size=3D2>Your account in Microsoft Exchange Server does not =
have=20
permission to synchronize with your current settings. Contact your =
Exchange=20
Server administrator."</FONT></DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>The actual error (support) code is=20
0x85010004.</FONT></DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>Other data:</FONT></DIV>
<UL>
<LI><FONT size=3D2>The server address in ActiveSynce on the device is =
the FQDN=20
i.e. mail.xxxxxx.com (not mail.xxxxxx.com\exchange)</FONT></LI>
<LI><FONT size=3D2>I have created a self-signed certificate on the SBS =
that=20
appears corrrectly as a root certificate on the device</FONT></LI>
<LI><FONT size=3D2>The user is a member of the "Mobile Users" group on =
the=20
SBS</FONT></LI>
<LI><FONT size=3D2>I do not have the "Enforce password on device" =
option checked=20
in Mobile Device Properties>Device Security Settings in Exchange =
System=20
Manager</FONT></LI>
<LI><FONT size=3D2>OWA works perfectly</FONT></LI></UL>
<DIV><FONT size=3D2>After googling this issue, </FONT><A=20
href=3D"http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;919864&=
amp;sd=3Drss&spid=3D1773"><FONT=20
size=3D2>http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;919864=
&sd=3Drss&spid=3D1773</FONT></A><FONT=20
size=3D2>,</FONT></DIV>
<DIV><FONT size=3D2>it appears I may need a new version of massync.dll=20
(6.5.7651.30). Has anyone had this issue and may have additional helpful =
information, and/or, does anyone know where I might get hold of this=20
file?</FONT></DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>Also, a couple of additional (albeit stupid) =
questions if I=20
may:</FONT></DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<UL>
<LI><FONT size=3D2>The client's phone has come with Outlook 2002 on =
the=20
driver/manual disc. Is it necessary to install this?</FONT></LI>
<LI><FONT size=3D2>In the aforementioned guide, it shows you how to =
enable=20
"Direct Push over HTTP(s)" in Exchange System Manager. I also =
have it as=20
a Comms Manager option on the phone. Once I sort this issue =
out, is=20
it necessary to have both of these Direct Push choices enabled to =
make=20
the function work?</FONT></LI></UL>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>A little confused here!</FONT> </DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>Many thanks in advance,</FONT></DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>Ashley</FONT></DIV>
<DIV><FONT face=3DArial size=3D2> </FONT></DIV></BODY></HTML>
------=
|
|
Posted by Helio Diamant - MS-MVP/Mobile on January 14, 2007, 10:47 am
Please log in for more thread options
: quoted-printable
This is an authorization error and may have many reasons:
1. Mobile Access is not enabled for the server or for this specific =
user. Check the user's Exchange Features.
2. Wrong password
3. In the OMA alias or Microsoft-Server-Activesync alias in IIS someone =
has set specific IP address(es) as the only address(es) that can =
connect, and your address is not in the list....
This is what I can think of at the moment. But there are many =
combinations more.
Hi there - I am trying to sync a client's i-mate JAZJAM (Windows =
Mobile V5.0) with his SBS 2003 (Standard)
Have followed the guide "Deploying Windows Mobile 5.0 with Windows =
Small Business Server 2003" from Microsoft, the error I am now receiving =
upon attempting "over-the-air" synchronizing is:
"Result:
Your account in Microsoft Exchange Server does not have permission to =
synchronize with your current settings. Contact your Exchange Server =
administrator."
The actual error (support) code is 0x85010004.
Other data:
a.. The server address in ActiveSynce on the device is the FQDN i.e. =
mail.xxxxxx.com (not mail.xxxxxx.com\exchange)=20
b.. I have created a self-signed certificate on the SBS that appears =
corrrectly as a root certificate on the device=20
c.. The user is a member of the "Mobile Users" group on the SBS=20
d.. I do not have the "Enforce password on device" option checked in =
Mobile Device Properties>Device Security Settings in Exchange System =
Manager=20
e.. OWA works perfectly
After googling this issue, =
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;919864&sd=3Drss=
&spid=3D1773,
it appears I may need a new version of massync.dll (6.5.7651.30). Has =
anyone had this issue and may have additional helpful information, =
and/or, does anyone know where I might get hold of this file?
Also, a couple of additional (albeit stupid) questions if I may:
a.. The client's phone has come with Outlook 2002 on the =
driver/manual disc. Is it necessary to install this?=20
b.. In the aforementioned guide, it shows you how to enable "Direct =
Push over HTTP(s)" in Exchange System Manager. I also have it as a Comms =
Manager option on the phone. Once I sort this issue out, is it necessary =
to have both of these Direct Push choices enabled to make the function =
work?
A little confused here!=20
Many thanks in advance,
Ashley
------=_NextPart_000_0053_01C73804.11254BB0
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.5730.11" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>This is an authorization error and may =
have many=20
reasons:</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>1. Mobile Access is not enabled for the =
server or=20
for this specific user. Check the user's Exchange Features.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>2. Wrong password</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>3. In the OMA alias or =
Microsoft-Server-Activesync=20
alias in IIS someone has set specific IP address(es) as the only =
address(es)=20
that can connect, and your address is not in the list....</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>This is what I can think of at the =
moment. But=20
there are many combinations more.</FONT></DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"AD" <<A =
wrote in message <A=20
=
@TK2MSFTNGP03.phx.gbl</A>...</DIV>
<DIV><FONT size=3D2>Hi there - I am trying to sync a client's i-mate =
JAZJAM=20
(Windows Mobile V5.0) with his SBS 2003 (Standard)</FONT></DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>Have followed the guide "Deploying Windows Mobile =
5.0 with=20
Windows Small Business Server 2003" from Microsoft, the error I =
am now=20
receiving upon attempting "over-the-air" synchronizing =
is:</FONT></DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>"Result:</FONT></DIV>
<DIV><FONT size=3D2>Your account in Microsoft Exchange Server does not =
have=20
permission to synchronize with your current settings. Contact =
your=20
Exchange Server administrator."</FONT></DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>The actual error (support) code is=20
0x85010004.</FONT></DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>Other data:</FONT></DIV>
<UL>
<LI><FONT size=3D2>The server address in ActiveSynce on the device =
is the FQDN=20
i.e. mail.xxxxxx.com (not mail.xxxxxx.com\exchange)</FONT>=20
<LI><FONT size=3D2>I have created a self-signed certificate on the =
SBS that=20
appears corrrectly as a root certificate on the device</FONT>=20
<LI><FONT size=3D2>The user is a member of the "Mobile Users" group =
on the=20
SBS</FONT>=20
<LI><FONT size=3D2>I do not have the "Enforce password on device" =
option=20
checked in Mobile Device Properties>Device Security Settings in =
Exchange=20
System Manager</FONT>=20
<LI><FONT size=3D2>OWA works perfectly</FONT></LI></UL>
<DIV><FONT size=3D2>After googling this issue, </FONT><A=20
=
href=3D"http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;919864&=
amp;sd=3Drss&spid=3D1773"><FONT=20
=
size=3D2>http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;919864=
&sd=3Drss&spid=3D1773</FONT></A><FONT=20
size=3D2>,</FONT></DIV>
<DIV><FONT size=3D2>it appears I may need a new version of massync.dll =
(6.5.7651.30). Has anyone had this issue and may have additional =
helpful=20
information, and/or, does anyone know where I might get hold of this=20
file?</FONT></DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>Also, a couple of additional (albeit stupid) =
questions if I=20
may:</FONT></DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<UL>
<LI><FONT size=3D2>The client's phone has come with Outlook 2002 on =
the=20
driver/manual disc. Is it necessary to install this?</FONT>=20
<LI><FONT size=3D2>In the aforementioned guide, it shows you how to =
enable=20
"Direct Push over HTTP(s)" in Exchange System Manager. I also =
have it=20
as a Comms Manager option on the phone. Once I sort this =
issue=20
out, is it necessary to have both of these Direct Push choices =
enabled=20
to make the function work?</FONT></LI></UL>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>A little confused here!</FONT> </DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>Many thanks in advance,</FONT></DIV>
<DIV><FONT size=3D2></FONT> </DIV>
<DIV><FONT size=3D2>Ashley</FONT></DIV>
<DIV><FONT face=3DArial =
size=3D2></FONT> </DIV></BLOCKQUOTE></BODY></HTML>
------=
|
| Similar Threads | Posted | | Excel .xls ActiveSync: "Error converting file" "Unknown error 8000abcd" - solved | November 23, 2007, 1:10 pm |
| Exchange error 85010014 ,server error or user error?! | March 7, 2006, 3:19 am |
| Re: ERROR: Could not create an ICertificate object & message 32 error | November 23, 2006, 4:29 am |
| Sync error error after "Looking for Changes" | July 20, 2005, 8:31 pm |
| activesync 3.8 error | November 29, 2005, 2:48 pm |
| error in ActiveSync 4.2, WM5 | May 10, 2006, 9:07 am |
| Activesync 4.1 error | July 4, 2006, 4:51 am |
| Help Activesync ERROR | August 12, 2006, 5:04 pm |
| ActiveSync 4.2 error | August 30, 2006, 7:24 pm |
| ActiveSync 4.2 Error | December 18, 2006, 12:50 pm |
|
XML Sitemap