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Subject Author Date
ActiveSync crashing Outlook? Snapper 06-17-2008
Posted by Snapper on June 17, 2008, 5:09 pm
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 I run Outlook 2003 on a PC running Windows XP SP2.

I have a HP iPaq 112 running Windows Mob 6 "Classic".

I have ActiveSync 4.5 installed.

Every so often when I turn my PC on in the morning, if the HP is connected via
the USB cable, after I start Outlook it crashes and asks to send a debug report
to Microsoft. I usually click on no and the dialog box restarts Outlook.

if the iPaq isn't connected this never occurs.

Just wondering if this is a common problem or not?


Posted by Normm on June 17, 2008, 8:32 pm
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"Snapper" wrote:

> I run Outlook 2003 on a PC running Windows XP SP2.
>
> I have a HP iPaq 112 running Windows Mob 6 "Classic".
>
> I have ActiveSync 4.5 installed.
>
> Every so often when I turn my PC on in the morning, if the HP is connected via
> the USB cable, after I start Outlook it crashes and asks to send a debug report
> to Microsoft. I usually click on no and the dialog box restarts Outlook.
>
> if the iPaq isn't connected this never occurs.
>
> Just wondering if this is a common problem or not?
>
>

Posted by Normm on June 17, 2008, 8:34 pm
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I have a similar problem. When I have run activesyn, I can no longer access
outlook. I have to reboot. I have Vista business, and outlook 2007. I have
tried to contact microsoft but as usual I got answer that had nothing to do
with the problem.

"Snapper" wrote:

> I run Outlook 2003 on a PC running Windows XP SP2.
>
> I have a HP iPaq 112 running Windows Mob 6 "Classic".
>
> I have ActiveSync 4.5 installed.
>
> Every so often when I turn my PC on in the morning, if the HP is connected via
> the USB cable, after I start Outlook it crashes and asks to send a debug report
> to Microsoft. I usually click on no and the dialog box restarts Outlook.
>
> if the iPaq isn't connected this never occurs.
>
> Just wondering if this is a common problem or not?
>
>

Posted by Chris De Herrera on June 17, 2008, 10:27 pm
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Hi,
Do you have any add-ins installed for Outlook? Also, it could be a confict
between an add-on. Also, it could be because Outlook never closed from the
last time it was running. Take a look for it in the Task Manager.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

>I run Outlook 2003 on a PC running Windows XP SP2.
>
> I have a HP iPaq 112 running Windows Mob 6 "Classic".
>
> I have ActiveSync 4.5 installed.
>
> Every so often when I turn my PC on in the morning, if the HP is connected
> via
> the USB cable, after I start Outlook it crashes and asks to send a debug
> report
> to Microsoft. I usually click on no and the dialog box restarts Outlook.
>
> if the iPaq isn't connected this never occurs.
>
> Just wondering if this is a common problem or not?
>


Posted by Snapper on June 17, 2008, 11:54 pm
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Chris De Herrera wrote...

> Do you have any add-ins installed for Outlook? Also, it could be a confict

Not that I'm aware of. There was an Apple thing but I've removed it.

> between an add-on. Also, it could be because Outlook never closed from the
> last time it was running. Take a look for it in the Task Manager.

Will check the next time it occurs.

Thanks

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