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Subject Author Date
ActiveSync crashes and will not start Dave F. 08-26-2008
Posted by Dave F. on August 26, 2008, 12:11 pm
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I have been unable to run AS 4.5 for over a week. If I try to start it from
the desktop it crashes. I get the error window that says "ActiveSync
Application has encountered a problem and needs to close. We are sorry for
the inconvenience." The error in the Windows application error log is
Faulting application WCESMgr.exe, version 4.5.5096.0, faulting moduel
WCESMgr.exe, version 4.5.5096.0, fault address 0x000a8fb2.. I can see the
files on the phone using Explorer but I can't sync. OS is Win XP Pro SP2.
PPC is Sprint HTC Mogul. I am using Outlook 2007 with BCM 2007.

Thanks



Posted by Raj Pillai on August 26, 2008, 12:31 pm
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Hi Dave,

Have you tried reinstalling ActiveSync?

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



>I have been unable to run AS 4.5 for over a week. If I try to start it from
>the desktop it crashes. I get the error window that says "ActiveSync
>Application has encountered a problem and needs to close. We are sorry for
>the inconvenience." The error in the Windows application error log is
>Faulting application WCESMgr.exe, version 4.5.5096.0, faulting moduel
>WCESMgr.exe, version 4.5.5096.0, fault address 0x000a8fb2.. I can see the
>files on the phone using Explorer but I can't sync. OS is Win XP Pro SP2.
>PPC is Sprint HTC Mogul. I am using Outlook 2007 with BCM 2007.
>
> Thanks
>


Posted by Dave F on August 26, 2008, 1:12 pm
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I'm new at this and can't find AS listed in Add/Remove programs. What is the
best method for unistalling AS?


> Hi Dave,
>
> Have you tried reinstalling ActiveSync?
>
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Devices
> http://www.pocketpcfaq.com/raj
>
>
>
> >I have been unable to run AS 4.5 for over a week. If I try to start it
from
> >the desktop it crashes. I get the error window that says "ActiveSync
> >Application has encountered a problem and needs to close. We are sorry
for
> >the inconvenience." The error in the Windows application error log is
> >Faulting application WCESMgr.exe, version 4.5.5096.0, faulting moduel
> >WCESMgr.exe, version 4.5.5096.0, fault address 0x000a8fb2.. I can see the
> >files on the phone using Explorer but I can't sync. OS is Win XP Pro SP2.
> >PPC is Sprint HTC Mogul. I am using Outlook 2007 with BCM 2007.
> >
> > Thanks
> >
>



Posted by Dave F on August 26, 2008, 1:58 pm
Please log in for more thread options


Never mind. I found it in A/R programs. I'll try reinstalling later today.

Thanks


> I'm new at this and can't find AS listed in Add/Remove programs. What is
the
> best method for unistalling AS?
>
>
> > Hi Dave,
> >
> > Have you tried reinstalling ActiveSync?
> >
> > --
> > Regards,
> > Raj Pillai
> > Microsoft MVP - Mobile Devices
> > http://www.pocketpcfaq.com/raj
> >
> >
> >
> > >I have been unable to run AS 4.5 for over a week. If I try to start it
> from
> > >the desktop it crashes. I get the error window that says "ActiveSync
> > >Application has encountered a problem and needs to close. We are sorry
> for
> > >the inconvenience." The error in the Windows application error log is
> > >Faulting application WCESMgr.exe, version 4.5.5096.0, faulting moduel
> > >WCESMgr.exe, version 4.5.5096.0, fault address 0x000a8fb2.. I can see
the
> > >files on the phone using Explorer but I can't sync. OS is Win XP Pro
SP2.
> > >PPC is Sprint HTC Mogul. I am using Outlook 2007 with BCM 2007.
> > >
> > > Thanks
> > >
> >
>
>



Posted by Raj Pillai on August 26, 2008, 2:00 pm
Please log in for more thread options


Hi Dave,

I think it would listed as Microsoft ActiveSync under Add/Remove programs..
if you are not able to find it, you can run the ActiveSync setup file once
again, you will get option to repair the installation. You may try that
option to see if it helps solve your issue.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



> I'm new at this and can't find AS listed in Add/Remove programs. What is
> the
> best method for unistalling AS?
>
>
>> Hi Dave,
>>
>> Have you tried reinstalling ActiveSync?
>>
>> --
>> Regards,
>> Raj Pillai
>> Microsoft MVP - Mobile Devices
>> http://www.pocketpcfaq.com/raj
>>
>>
>>
>> >I have been unable to run AS 4.5 for over a week. If I try to start it
> from
>> >the desktop it crashes. I get the error window that says "ActiveSync
>> >Application has encountered a problem and needs to close. We are sorry
> for
>> >the inconvenience." The error in the Windows application error log is
>> >Faulting application WCESMgr.exe, version 4.5.5096.0, faulting moduel
>> >WCESMgr.exe, version 4.5.5096.0, fault address 0x000a8fb2.. I can see
>> >the
>> >files on the phone using Explorer but I can't sync. OS is Win XP Pro
>> >SP2.
>> >PPC is Sprint HTC Mogul. I am using Outlook 2007 with BCM 2007.
>> >
>> > Thanks
>> >
>>
>
>


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