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Posted by Rob Borek on June 7, 2006, 10:39 pm
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On 7 Jun 2006 06:16:53 -0700, "eggedd2k@gmail.com"
>We're in the process of setting up mobile activesync on our office
>smartphones (Orange SPV C500's + C600's).
>
>The ActiveSync settings on the phones are all set-up - including
>username, password, domain and server address (ip address of our
>exchange server).
>
>
>The problem is however whenever we try to do a manual sync via the
>phone, it connects but then stops and gives the following error:-
>
>
>"ACCESS WAS DENIED. CHECK YOUR SERVER USERNAME AND PASSWORD IN
>ACTIVESYNC OPTIONS"
>"ERROR CODE: HTTP_401"
>
>
>We've obviously checked the username and passwords - the same problem
>happens for each user. SSL is enabled on our exchange server (we use
>outlook web access). We have run the disablecertchk utility on each of
>the phones.
>
>
>Additionally, we have tested outlook mobile access on the phones via
>their internet explorer - this works fine.
>
>
>i've heard that we need to set 'delegation' in active directory for the
>
>users - not sure on this though.
Disabling SSL is not a good idea.
Also, are you getting a 0x error as well? If so, can you post it? Can
you check your event logs for error messages?
--
Rob Borek
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