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Posted by Chris De Herrera on August 9, 2008, 4:16 pm
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Hi,
Microsoft has made these decisions based on their requirements and their
understanding of the needs of their customers. All we can do as try and
influence their decisions by contacting our OEMs and carriers and ask them
to request the feature from Microsoft. In addition you can e-mail your
request to mswish@microsoft.com.
--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com
>> ...Unlike pre-WM5.0 device the manual conflict resolution option is
>> no longer available on WM5.0 and WM6.0 devices.
>
>
> Raj, I too am facing this conflict resolution issue - and from the HOURS
> of
> searching for a solution, I can see that many MANY others are facing this
> also.
>
> Previous versions of Activesync would stop the sync process whenever a
> calendar or contact conflicted on either the base computer or the PDA.
> What I
> would like is a straighforward answer with an explaination...WHY was this
> feature done away with, and WILL it be available on a (hopefully)
> soon-to-be-released upgrade??
>
> With so many people having this issue, how about MS listen to the many
> requests and fix what was not broken!
>
> IF it is not going to be available, what are the steps to uninstall this
> annoying new version of Activesync (which has caused me many hours of
> grief
> not to mention missed appointments and lost contact details) and install
> an
> older version that HAS this most welcome feature??
>
> Looking forward to this conflict resolution being resolved - soon.
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Posted by Richard on August 10, 2008, 12:18 pm
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Hi Chris.
Thanks very much for your time and for replying.
Nothing personal in my reply here, but...I don't understand why customers,
many of whom are complaining loudly on numerous websites (please Google
search this and you WILL see it exists!) would decide to request a useful
feature be removed from a product! It behoves me that MS decided to modify
(read ELIMINATE!) the conflict-resolution choice-button!
I take offence by the comment that "Microsoft has made these decisions based
on their requirements" as well. Who's requirements? Again - Microsoft. Odd
how the software writers set the product based on THEIR requirements.
Chris, I know you have to write according to the company's "line" but
really, why remove something that WORKED and leave us, your customers, with
something that leaves us far than annoyed. Once again I urge you to do a
search to see how wide-spread the anger is about this decision.
I would also request, again, that IF it is not going to be available, what
are the steps to uninstall this annoying new version of Activesync (which has
caused me many hours of grief not to mention missed appointments and lost
contact details) and install an older version that HAS this most welcome
feature??
Repeating myself - I (and many many others) look forward to this conflict
resolution being resolved - soon.
Regards.
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Posted by Todd Allcock on August 10, 2008, 5:57 pm
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At 10 Aug 2008 09:18:01 -0700 Richard wrote:
> Nothing personal in my reply here, but...I don't understand why
> customers,
> many of whom are complaining loudly on numerous websites (please Google
> search this and you WILL see it exists!) would decide to request a useful
> feature be removed from a product! It behoves me that MS decided to
modify
> (read ELIMINATE!) the conflict-resolution choice-button!
>
> I take offence by the comment that "Microsoft has made these decisions
> based
> on their requirements" as well. Who's requirements? Again - Microsoft.
What does Microsoft have to gain by removing features? Arguably, it'd be
easier to leave as much old code in place as possible rather than remove
features. More changes means more work, more resources and more cost. MS
obviously assumes eliminating the featue was an "improvement." (My theory
as to why is below.)
> Odd how the software writers set the product based on THEIR requirements.
I think the decision is part of a slow process aimied at "dumbing down"
Windows Mobile to make it easier to use for consumers. Back when Pocket
PCs were primarily aimed at Enterprise users, lots of fiddly checkboxes and
dalog boxes were acceptable. For consumer mobile phone users , I think the
goal is to automate things as much as possible, without requiring user input.
I personally get annoyed when upgraded products lose features, but I
understand the need to simplify the sync process for consumers.
("Understanding" it doesn't mean I'm happy with it!)
While the removable of manual conflict resolution (or any feature) is
unfortunate, you might ask yourself why you have so many conflicts needing
resolution in the first place? In "ordinary" use, you really shouldn't be
seeing many (or any!)- a conflict should only occur if the same calendar,
contacts or task item was changed on BOTH the PC and the device between
syncs. If you sync regularly, why does happen often? If you generally
carry your device with you, simply cradling it before using Outlook on your
PC would end any chance of conflicts, since changes made on the device
would sync before you edited the same items on the PC. Plus any edits made
on the PC would then sync to the device while cradled.
Even in the years when manual conflict resolution was available, I probably
only had to actually resolve a conflict once or twice, ince it was rare
that I would edit the same contact or appointment on both devices between
daily syncs.
> Chris, I know you have to write according to the company's "line" but
> really, why remove something that WORKED and leave us, your customers,
with
> something that leaves us far than annoyed. Once again I urge you to do a
> search to see how wide-spread the anger is about this decision.
Whoa, Nellie- Chris (like myself) is a Microsoft Mobile Device MVP- not a
Microsoft employee. MVPs are just individuals who use MS products in their
personal and professional lives that MS recognizes (retroactively) for
their helpfulness in supporting other users in public forums like newsgroups,
websites, blogs, etc. We have no obligation to toe the company line, and
are free to be just as critical as you. This also means that you aren't
Chris' "customer", and that Chris' product improvement suggestions hold no
more sway with MS than yours do.
> I would also request, again, that IF it is not going to be available,
> what are the steps to uninstall this annoying new version of Activesync
> (which has
> caused me many hours of grief not to mention missed appointments and lost
> contact details) and install an older version that HAS this most welcome
> feature??
You probably can't. WinMo 5 devices require AS 4.0 or higher, WinMo 6+
require AS 4.5. Older devices (WinMo 2003 and below) run in AS 3.8
"compatibility mode" even in AS 4.0+ and should still have manual conflict
resolution available. So, in reality, AS still supports manual resolution-
but recent devices don't! (Similar to the "removed" backup/restore
function- plug a WM2003 device into AS 4.5 and now you see it- plug in a
WM5+ device and now you don't!)
> Repeating myself - I (and many many others) look forward to this conflict
> resolution being resolved - soon.
Good luck with that. I doubt we'll see it again- most consumer users
didn't need or use it, and most business users use Exchange, which doesn't
need it since changes propigate across all connected devices
beforeconflicts can occur. I suspect Activesync is at end-of-life (since
XP is) and WMDC (AS' equivalent on Vista) seems even more dumbed-down than
AS for "Enterprise" functions, but has more robust media syncing
(ostensibly a consumer-targeted feature.)
Since you seem unhappy wth the current (and likely final) state of AS, I
suggest you take a look at www.funambol.com- Funambol is an open source
server based PIM/notes/files sync solution for various platforms incuding
Windows Mobile. Like Exchange, it updates over the internet, so conflict
resolution should be unnecessary- all changes propagate to all connected
PCs and devices in real time. I use it to keep three PCs and two devices
synced.
I now sync with AS (just to keep mydevices files and favorites backed up)
once every few weeks or so- my PIM data is all synced via Funambol (my
solution to MS' removal of my favorite feature: Activesync's sync to a PC
via WiFi/internet functionality, also removed in AS 4.x!)
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Posted by Richard on August 11, 2008, 12:02 pm
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"Todd Allcock" wrote:
> While the removable of manual conflict resolution (or any feature) is
> unfortunate, you might ask yourself why you have so many conflicts needing
> resolution in the first place?
I was on an extended trip (VERY extended - long story...) and had changes on
my home computer too. Too many on both to think I would lose half them if I
simply synchronized!!
> Whoa, Nellie- Chris (like myself) is a Microsoft Mobile Device MVP- not a
> Microsoft employee. MVPs are just individuals who use MS products in their
> personal and professional lives that MS recognizes (retroactively) for
> their helpfulness in supporting other users in public forums like newsgroups,
*ahem* See my apology elsewhere here...sorry dude!
> You probably can't. WinMo 5 devices require AS 4.0 or higher, WinMo 6+
> require AS 4.5. Older devices (WinMo 2003 and below) run in AS 3.8
> "compatibility mode" even in AS 4.0+ and should still have manual conflict
> resolution available. So, in reality, AS still supports manual resolution-
> but recent devices don't! (Similar to the "removed" backup/restore
> function- plug a WM2003 device into AS 4.5 and now you see it- plug in a
> WM5+ device and now you don't!)
DARN!! That certainly is not fun. Fuming mad here...
> Since you seem unhappy wth the current (and likely final) state of AS, I
> suggest you take a look at www.funambol.com- Funambol is an open source
> server based PIM/notes/files sync solution for various platforms incuding
> Windows Mobile. Like Exchange, it updates over the internet, so conflict
> resolution should be unnecessary- all changes propagate to all connected
> PCs and devices in real time. I use it to keep three PCs and two devices
> synced.
>
> I now sync with AS (just to keep mydevices files and favorites backed up)
> once every few weeks or so- my PIM data is all synced via Funambol (my
> solution to MS' removal of my favorite feature: Activesync's sync to a PC
> via WiFi/internet functionality, also removed in AS 4.x!)
I'll have to take a peek at that. Would it sort my issue out? (and once I
sort this, I shall synch regularly!)
Thanks very much you volunteers!
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Posted by Todd Allcock on August 11, 2008, 4:29 pm
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At 11 Aug 2008 09:02:07 -0700 Richard wrote:
> > Whoa, Nellie- Chris (like myself) is a Microsoft Mobile Device MVP- not
a
> > Microsoft employee. MVPs are just individuals who use MS products in
their
> > personal and professional lives that MS recognizes (retroactively) for
> > their helpfulness in supporting other users in public forums like
newsgroups,
>
> *ahem* See my apology elsewhere here...sorry dude!
No worries- that's one of he reasons I don't put "MVP" in a sig - mist
folks don't know what it is, and many wrongly assume we're either employees
or have a better "path" to MS to make/suggest changes.
> > Since you seem unhappy wth the current (and likely final) state of AS, I
> > suggest you take a look at www.funambol.com- Funambol is an open source
> > server based PIM/notes/files sync solution for various platforms
incuding
> > Windows Mobile. Like Exchange, it updates over the internet, so
conflict
> > resolution should be unnecessary- all changes propagate to all connected
> > PCs and devices in real time. I use it to keep three PCs and two
devices
> > synced.
> >
> > I now sync with AS (just to keep mydevices files and favorites backed
up)
> > once every few weeks or so- my PIM data is all synced via Funambol (my
> > solution to MS' removal of my favorite feature: Activesync's sync to a
PC
> > via WiFi/internet functionality, also removed in AS 4.x!)
>
> I'll have to take a peek at that. Would it sort my issue out?
Not really- since Funambol is server based, like Exchange, it "assumes"
there will be no conflicts since all synched devices update over the
"cloud." But at least it probably won't happen again after you sort it all
out.
However, in my experience, Funambol does a poor job at _initial_ sync
detecting what data is the same on both devices, so duplicates are often
created if the data doesn't match exactly, which will be to your benefit!
What I'd suggest is backing up both the PC and the device's PIM data (in
case hings go horribly wrong!) and try an initial sync with Funambol. If
all goes well, the non-conflicted items should sync properly because they
match exactly, and the conflicted items should create duplicates- one with
the device's info and one with the PCs. Thenyou should be able to easily
find the conflicts, manually edit one of the duplicates with the up-to-date
info from both, and delete the extra.
> Thanks very much you volunteers!
My pleasure...
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