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Subject Author Date
ActiveSync 4.5: Init RAPI port faild Michael Gross 03-07-2008
Posted by Michael Gross on March 7, 2008, 7:20 am
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 I have a problem mit ActiveSync 4.5: I had ActiveSync 4.2 (or so) installed
and when I plug in a Windows Mobile 5 Device, ActiveSync said, that I have to
install a newer Version of ActiveSync. After I installed ActiveSync 4.5 I can
no longer connect to the devices (I have tried multiple devices).

There is the error message "Critical communication services failed to start"
or "Cannot verify the version of ActiveSync on your device. A program such
as a firewall may be blocking a port ActiveSync uses to connect to the
device, or you may need to upgrade to a more recent version od
ActiveSync on the PC".

Before the error message ActiveSync asks for the device-password and after
the error message the ActiveSync Icon in the taskbar tray is green. But I
cant browse the device.

The logfiles say:
wcescomm.log:
CesProxy: Close Win socket 990.
Connection: Init RAPI port failed 0x8007271D.

wceslog.log:
03/07/2008 13:16:59.046 p(208) t(404) TraceToFile -> ERROR in
CRAPIDesktopPrivate::GetDevice : hr = 0x80070490 - RAPIDesktopPriv.cpp(603)
03/07/2008 13:16:59.046 p(208) t(404) TraceToFile -> ERROR in
CRAPIDesktopPrivate::ReceiveConnection : hr = 0x80070490 -
RAPIDesktopPriv.cpp(484)
03/07/2008 13:16:59.046 p(208) t(404) TraceToFile -> ERROR in
CRAPIDesktopPrivate::GetDevice : hr = 0x80070490 - RAPIDesktopPriv.cpp(603)
03/07/2008 13:16:59.046 p(208) t(404) TraceToFile -> ERROR in
CRAPIDesktopPrivate::ReceiveConnection : hr = 0x80070490 -
RAPIDesktopPriv.cpp(484)

wcesmgr.log:
03/07/2008 13:16:39.781 p(3832) t(3836) TraceToFile -> ERROR in
CPartnerReg::Initialize : hr = 0x8000ffff - syncmgr.cpp(5726)
03/07/2008 13:16:39.781 p(3832) t(3836) TraceToFile -> ERROR in
CPartnerReg::CreatePartnerReg : hr = 0x8000ffff - syncmgr.cpp(5642)
03/07/2008 13:16:39.781 p(3832) t(3836) TraceToFile -> ERROR in
CProfiles::GetDeviceDataFolder : hr = 0x80070057 - syncmgr.cpp(4982)
03/07/2008 13:16:39.781 p(3832) t(3836) TraceToFile -> ERROR in
CSyncMgrApp::DeleteProfileData2 : hr = 0x80070057 - syncmgr.cpp(3925)
03/07/2008 13:16:59.187 Creating new partnership for device 0x0 (WindowsCE,
Datalogic Memor).
03/07/2008 13:16:59.187 Error 0x8000BADD: Failed to get version number from
device.
03/07/2008 13:16:59.687 **************** Logging Started ****************
03/07/2008 13:16:59.687 Process C:\Programme\Microsoft
ActiveSync\WCESMgr.exe p(5052)
03/07/2008 13:16:59.687 ActiveSync second instance started, Cmd line:
'/onconnect'
03/07/2008 13:16:59.687 ActiveSync second instance exiting
03/07/2008 13:16:59.687 **************** Logging Stopped ****************


thx
Michael


Posted by Raj Pillai on March 7, 2008, 2:03 pm
Please log in for more thread options
 Hi Michael,

Are you using any firewall software? You may want to refer to -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-firewall.htm

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



>I have a problem mit ActiveSync 4.5: I had ActiveSync 4.2 (or so) installed
> and when I plug in a Windows Mobile 5 Device, ActiveSync said, that I have
> to
> install a newer Version of ActiveSync. After I installed ActiveSync 4.5 I
> can
> no longer connect to the devices (I have tried multiple devices).
>
> There is the error message "Critical communication services failed to
> start"
> or "Cannot verify the version of ActiveSync on your device. A program such
> as a firewall may be blocking a port ActiveSync uses to connect to the
> device, or you may need to upgrade to a more recent version od
> ActiveSync on the PC".
>
> Before the error message ActiveSync asks for the device-password and after
> the error message the ActiveSync Icon in the taskbar tray is green. But I
> cant browse the device.
>
> The logfiles say:
> wcescomm.log:
> CesProxy: Close Win socket 990.
> Connection: Init RAPI port failed 0x8007271D.
>
> wceslog.log:
> 03/07/2008 13:16:59.046 p(208) t(404) TraceToFile -> ERROR in
> CRAPIDesktopPrivate::GetDevice : hr = 0x80070490 -
> RAPIDesktopPriv.cpp(603)
> 03/07/2008 13:16:59.046 p(208) t(404) TraceToFile -> ERROR in
> CRAPIDesktopPrivate::ReceiveConnection : hr = 0x80070490 -
> RAPIDesktopPriv.cpp(484)
> 03/07/2008 13:16:59.046 p(208) t(404) TraceToFile -> ERROR in
> CRAPIDesktopPrivate::GetDevice : hr = 0x80070490 -
> RAPIDesktopPriv.cpp(603)
> 03/07/2008 13:16:59.046 p(208) t(404) TraceToFile -> ERROR in
> CRAPIDesktopPrivate::ReceiveConnection : hr = 0x80070490 -
> RAPIDesktopPriv.cpp(484)
>
> wcesmgr.log:
> 03/07/2008 13:16:39.781 p(3832) t(3836) TraceToFile -> ERROR in
> CPartnerReg::Initialize : hr = 0x8000ffff - syncmgr.cpp(5726)
> 03/07/2008 13:16:39.781 p(3832) t(3836) TraceToFile -> ERROR in
> CPartnerReg::CreatePartnerReg : hr = 0x8000ffff - syncmgr.cpp(5642)
> 03/07/2008 13:16:39.781 p(3832) t(3836) TraceToFile -> ERROR in
> CProfiles::GetDeviceDataFolder : hr = 0x80070057 - syncmgr.cpp(4982)
> 03/07/2008 13:16:39.781 p(3832) t(3836) TraceToFile -> ERROR in
> CSyncMgrApp::DeleteProfileData2 : hr = 0x80070057 - syncmgr.cpp(3925)
> 03/07/2008 13:16:59.187 Creating new partnership for device 0x0
> (WindowsCE,
> Datalogic Memor).
> 03/07/2008 13:16:59.187 Error 0x8000BADD: Failed to get version number
> from
> device.
> 03/07/2008 13:16:59.687 **************** Logging Started ****************
> 03/07/2008 13:16:59.687 Process C:\Programme\Microsoft
> ActiveSync\WCESMgr.exe p(5052)
> 03/07/2008 13:16:59.687 ActiveSync second instance started, Cmd line:
> '/onconnect'
> 03/07/2008 13:16:59.687 ActiveSync second instance exiting
> 03/07/2008 13:16:59.687 **************** Logging Stopped ****************
>
>
> thx
> Michael
>


Posted by mdgrosse on March 8, 2008, 8:51 am
Please log in for more thread options
Hi Raj

No, I am not using any firewall software (even deactivated the Microsoft
Firewall). Also ActiveSync 4.2 did work before. I tried to uninstall
ActiveSync 4.5 and reinstall ActiveSync 4.2 - but now there are the same
errors as with ActiveSync 4.5.

I do have the Cisco VPN and Fortigate VPN Clients installed (but both
deactivated). Also I have the VPN Clients and ActiveSync 4.5 working together
on my other Computers, so I don't think thats the problem.

thx
Michael

"Raj Pillai" wrote:

> Hi Michael,
>
> Are you using any firewall software? You may want to refer to -
> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-firewall.htm
>
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Devices
> http://www.pocketpcfaq.com/raj
>
>
>
> >I have a problem mit ActiveSync 4.5: I had ActiveSync 4.2 (or so) installed
> > and when I plug in a Windows Mobile 5 Device, ActiveSync said, that I have
> > to
> > install a newer Version of ActiveSync. After I installed ActiveSync 4.5 I
> > can
> > no longer connect to the devices (I have tried multiple devices).
> >
> > There is the error message "Critical communication services failed to
> > start"
> > or "Cannot verify the version of ActiveSync on your device. A program such
> > as a firewall may be blocking a port ActiveSync uses to connect to the
> > device, or you may need to upgrade to a more recent version od
> > ActiveSync on the PC".
> >
> > Before the error message ActiveSync asks for the device-password and after
> > the error message the ActiveSync Icon in the taskbar tray is green. But I
> > cant browse the device.
> >
> > The logfiles say:
> > wcescomm.log:
> > CesProxy: Close Win socket 990.
> > Connection: Init RAPI port failed 0x8007271D.


Posted by Chris De Herrera on March 13, 2008, 10:37 pm
Please log in for more thread options
Hi,
Some software firewalls prevent other networks from connecting to your PC.
This is usually called a split horizon. You will need to work with your
network administrator to allow you to sync.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

> Hi Raj
>
> No, I am not using any firewall software (even deactivated the Microsoft
> Firewall). Also ActiveSync 4.2 did work before. I tried to uninstall
> ActiveSync 4.5 and reinstall ActiveSync 4.2 - but now there are the same
> errors as with ActiveSync 4.5.
>
> I do have the Cisco VPN and Fortigate VPN Clients installed (but both
> deactivated). Also I have the VPN Clients and ActiveSync 4.5 working
> together
> on my other Computers, so I don't think thats the problem.
>
> thx
> Michael
>
> "Raj Pillai" wrote:
>
>> Hi Michael,
>>
>> Are you using any firewall software? You may want to refer to -
>> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-firewall.htm
>>
>> --
>> Regards,
>> Raj Pillai
>> Microsoft MVP - Mobile Devices
>> http://www.pocketpcfaq.com/raj
>>
>>
>>
>> >I have a problem mit ActiveSync 4.5: I had ActiveSync 4.2 (or so)
>> >installed
>> > and when I plug in a Windows Mobile 5 Device, ActiveSync said, that I
>> > have
>> > to
>> > install a newer Version of ActiveSync. After I installed ActiveSync 4.5
>> > I
>> > can
>> > no longer connect to the devices (I have tried multiple devices).
>> >
>> > There is the error message "Critical communication services failed to
>> > start"
>> > or "Cannot verify the version of ActiveSync on your device. A program
>> > such
>> > as a firewall may be blocking a port ActiveSync uses to connect to the
>> > device, or you may need to upgrade to a more recent version od
>> > ActiveSync on the PC".
>> >
>> > Before the error message ActiveSync asks for the device-password and
>> > after
>> > the error message the ActiveSync Icon in the taskbar tray is green. But
>> > I
>> > cant browse the device.
>> >
>> > The logfiles say:
>> > wcescomm.log:
>> > CesProxy: Close Win socket 990.
>> > Connection: Init RAPI port failed 0x8007271D.
>


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