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Posted by RJR on May 28, 2008, 11:03 pm
Please log in for more thread options I am having similar problem with Auto-sync 4.5 & HTC Mogul & XP Pro on a Dell
laptop. Works OK on desktop using XP Media Center. Laptop has McAfee
antivirus; desktop has Norton. The Mogul & laptop simply will not connect.
Also, Windows Explorer shows no files on mobile device. Am installing XP SP3
as I write this
"Raj Pillai" wrote:
> Hi Robert,
>
> Not certain what is causing this error but are you using any firewall
> software that might be preventing a successful sync? Additionally, if you
> have access to another PC you might be able to determine whether this is a
> computer side or device side issue by trying to setup a partnership on it.
>
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Devices
> http://www.pocketpcfaq.com/raj
>
>
>
> > Hi,
> >
> > I'm using an HTC Mogul with Windows Mobile 6 and trying to sync with a
> > laptop running XP Pro SP2. I have installed and reinstalled activesync
> > many
> > times and still cannot create a relationship.
> >
> > The message that displays on my phone is "To synchronize this device, you
> > must install ActiveSync 4.5 or newer on your desktop computer." All the
> > computer wants to do is run the troubleshooting utility to no avail. I did
> > try downloading 4.5 from the web incase the version packaged on the CD was
> > somehow corrupted, but no go.
> >
> > Any ideas?
>
>
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