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Posted by Chris De Herrera on June 8, 2006, 10:40 pm
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Hi,
Try deleting the Exchange Server on the device (in ActiveSync) and then
re-create it.
This should reset the connection so you can sync the e-mail.
--
Chris De Herrera
http://www.pocketpcfaq.com
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ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
> Hey guys,
>
> I have a Treo 700w and a Samsung i730, both have WM5 and MSFP and have
> been updated to use ActiveSync over the Exchange server, via public IP.
>
>
> Server side, I have Exchange 2003 SP2 installed, and all all the mobile
> device options set up correctly, I beleive.
>
> I have gone to both phones, to the outlook tool, and managed folders,
> placed check marks in all the folders I need synced, and nothing
> happens. Not even the ones directly in the Inbox.
>
> ALL the folders are replicated, but they are empty. No emails are
> inside the folders at all...
>
> The two PDAs display the personal folders, as follows, yet no emails:
>
> Outlook E-mail
> Deleted Items [checked]
> - no emails displayed
> Drafts [checked]
> - no emails displayed
> + Inbox
> - no emails displayed
> Harry [checked]
> - no emails displayed
> Sally [checked]
> - no emails displayed
> Sue [checked]
> - no emails displayed
> Junk Email [checked]
> - no emails displayed
> Outbox [checked]
> - no emails displayed
> Sent Items [checked]
> - no emails displayed
> + Sync Issues
> Conflicts [checked]
> - no emails displayed
> Local Failures [checked]
> - no emails displayed
> Server Failures [checked]
> - no emails displayed
>
> Does anyone know what I need to change on this?
>
> Please help. Thanks in advance for your time and consideration.
>
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