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Posted by DonL on February 21, 2006, 10:31 pm
Please log in for more thread options Apparently there are three key things to do:
1. Use a certificate on the Exchange server that utilizes the same name as
the FQDN as the server, i.e. if the Internet name of the server is
"mail.domain1.com", then the certificate must be issued to "mail.domain1.com".
2. Get the Trusted Root Certificate from the server to the mobile device. To
be safe you may also want to do the same with the certificate from the "Other
People" certificate store.
3. If your server isn't a Front-end Exchange 2003 server or a SBS 2003
server follow one of the resolution methods in
"http://support.microsoft.com/default.aspx?scid=kb;en-us;886346". That was
the hardest one to find out.
"Ken Schneider" wrote:
> Try using this document for further troubleshooting:
>
> http://blogs.flaphead.dns2go.com/archive/2005/11/21/3202.aspx
>
>
> With the error code you have, I think you are almost there. I finally got
> everything working after 2 weeks on/off working on this project with a Treo
> 700w. It's been frustrating.
>
> Ken Schneider
>
> > Hi,
> > i have a problem while synching from a exchange 2003 sp2 with my
> > smartphone (windows mobile 5, active sync 4.1).
> > Before I installed sp2 on the server I got a message like this on the
> > smartphone: "Your account on the server doesn't have the permission to
> > sync" and a support code (0x85010004). I checked the OMA and mobile
> > settings on the server global and for the user but couldn't find an
> > error. Meanwhile I installed sp2 for Exchange on the server, now I get
> > an error message like this on the phone: "Active Sync encountered a
> > problem on the server" and a new support code (0x85010014).
> > I found some articles to that topic and support code but unfortenetely
> > no one could solve this problem so i decided to setup a topic myself.
> >
> >
> > The server has a very poor setup and nearly no security (neither ISA
> > nor a physical firewall is installed, please don't blame me, I didn't
> > installed the server, just got the job to set up the Sync).
> >
> >
> > If anyone can help, please do so!
> > Thanks Michael
> >
>
>
>
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