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Posted by Pete Zahut on April 23, 2009, 3:42 pm
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Got the above laptop and it's just developed a problem with the
screen/display - there's a 65mm column at the right-hand side of the display
that's gone dark. Applications open up properly and you can see the whole
width of the app, but it doesn't go the whole width of the screen - sort of
full display but not full screen if you see what I mean. Also, don't know if
it's relevant or not but the taskbar at the bottom seems to be twice as tall
as normal and isn't drag-able back to it's usual size - cursor also distorts
in this area.
I'm not explaining it very well, so have a look at this photo:
http://s137.photobucket.com/albums/q235/darkdoo/?action=view¤t=laptop1.jpg
At first I thought it may be a display driver issue but I've uninstalled and
reinstalled without success. I've also used a program called #1-TuffTest Pro
(http://www.tufftest.com/ttp01.htm) that is self-booting, operating system
independent and never goes anywhere near Windows, but shows the same
results, so I would say that that rules out any Windows driver issues.
Picture of that test here:
http://s137.photobucket.com/albums/q235/darkdoo/?action=view¤t=laptop2.jpg
Any ideas what's wrong and how to fix it?
TIA,
Pete
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Posted by BillW50 on April 23, 2009, 4:22 pm
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Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
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> Got the above laptop and it's just developed a problem with the
> screen/display - there's a 65mm column at the right-hand side of the
> display that's gone dark. Applications open up properly and you can
> see the whole width of the app, but it doesn't go the whole width of
> the screen - sort of full display but not full screen if you see what
> I mean. Also, don't know if it's relevant or not but the taskbar at
> the bottom seems to be twice as tall as normal and isn't drag-able
> back to it's usual size - cursor also distorts in this area.
> I'm not explaining it very well, so have a look at this photo:
>
http://s137.photobucket.com/albums/q235/darkdoo/?action=view¤t=laptop1.jpg
show/hide quoted text
> At first I thought it may be a display driver issue but I've
> uninstalled and reinstalled without success. I've also used a program
> called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm) that is
> self-booting, operating system independent and never goes anywhere
> near Windows, but shows the same results, so I would say that that
> rules out any Windows driver issues. Picture of that test here:
>
http://s137.photobucket.com/albums/q235/darkdoo/?action=view¤t=laptop2.jpg
show/hide quoted text
> Any ideas what's wrong and how to fix it?
> TIA,
Hi Pete! Wow that is weird. An external monitor I can see this
happening. Internal monitor, I never saw this. Any chance you can hook
it up to an external? I suspect the same result. Although you may adjust
it to display correctly. In either case, I believe you have to take it
in for service. It is still under warrantee, right?
--
Bill
Asus EEE PC 701G4 ~ 2GB RAM ~ 16GB-SDHC
Windows XP SP2
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Posted by Pete Zahut on April 24, 2009, 7:04 am
Please log in for more thread options BillW50 wrote:
show/hide quoted text
> Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
>> Got the above laptop and it's just developed a problem with the
>> screen/display - there's a 65mm column at the right-hand side of the
>> display that's gone dark. Applications open up properly and you can
>> see the whole width of the app, but it doesn't go the whole width of
>> the screen - sort of full display but not full screen if you see what
>> I mean. Also, don't know if it's relevant or not but the taskbar at
>> the bottom seems to be twice as tall as normal and isn't drag-able
>> back to it's usual size - cursor also distorts in this area.
>> I'm not explaining it very well, so have a look at this photo:
>>
http://s137.photobucket.com/albums/q235/darkdoo/?action=view¤t=laptop1.jpg
show/hide quoted text
>> At first I thought it may be a display driver issue but I've
>> uninstalled and reinstalled without success. I've also used a program
>> called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm) that is
>> self-booting, operating system independent and never goes anywhere
>> near Windows, but shows the same results, so I would say that that
>> rules out any Windows driver issues. Picture of that test here:
>>
http://s137.photobucket.com/albums/q235/darkdoo/?action=view¤t=laptop2.jpg
show/hide quoted text
>> Any ideas what's wrong and how to fix it?
>> TIA,
> Hi Pete! Wow that is weird. An external monitor I can see this
> happening. Internal monitor, I never saw this. Any chance you can hook
> it up to an external? I suspect the same result. Although you may
> adjust it to display correctly. In either case, I believe you have to
> take it in for service. It is still under warrantee, right?
I haven't as yet hooked it up to an external monitor, but will do later
today when I have chance, and let you know what I find. Unfortunately, it's
not in warranty so whatever it is, I'll have to pay for the repair if it's a
hardware fault :o(
Thanks Bill
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Posted by Pete Zahut on April 25, 2009, 8:22 am
Please log in for more thread options Pete Zahut wrote:
show/hide quoted text
> BillW50 wrote:
>> Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
>>> Got the above laptop and it's just developed a problem with the
>>> screen/display - there's a 65mm column at the right-hand side of the
>>> display that's gone dark. Applications open up properly and you can
>>> see the whole width of the app, but it doesn't go the whole width of
>>> the screen - sort of full display but not full screen if you see
>>> what I mean. Also, don't know if it's relevant or not but the
>>> taskbar at the bottom seems to be twice as tall as normal and isn't
>>> drag-able back to it's usual size - cursor also distorts in this
>>> area. I'm not explaining it very well, so have a look at this photo:
>>>
http://s137.photobucket.com/albums/q235/darkdoo/?action=view¤t=laptop1.jpg
show/hide quoted text
>>> At first I thought it may be a display driver issue but I've
>>> uninstalled and reinstalled without success. I've also used a
>>> program called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm)
>>> that is self-booting, operating system independent and never goes
>>> anywhere near Windows, but shows the same results, so I would say
>>> that that rules out any Windows driver issues. Picture of that test
>>> here:
>>>
http://s137.photobucket.com/albums/q235/darkdoo/?action=view¤t=laptop2.jpg
show/hide quoted text
>>> Any ideas what's wrong and how to fix it?
>>> TIA,
>> Hi Pete! Wow that is weird. An external monitor I can see this
>> happening. Internal monitor, I never saw this. Any chance you can
>> hook it up to an external? I suspect the same result. Although you
>> may adjust it to display correctly. In either case, I believe you
>> have to take it in for service. It is still under warrantee, right?
> I haven't as yet hooked it up to an external monitor, but will do
> later today when I have chance, and let you know what I find.
> Unfortunately, it's not in warranty so whatever it is, I'll have to
> pay for the repair if it's a hardware fault :o(
> Thanks Bill
Bill (and anyone else who's interested, of course), further to the above
I've now hooked it up to an external monitor and the display on the external
monitor is perfect.
Photo at
http://s137.photobucket.com/albums/q235/darkdoo/?action=view¤t=laptop2a.jpg
Don't know what that means though :o(
Pete
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Posted by BillW50 on April 25, 2009, 9:34 am
Please log in for more thread options Pete Zahut typed on Sat, 25 Apr 2009 13:22:24 +0100:
show/hide quoted text
> Pete Zahut wrote:
>> BillW50 wrote:
>>> Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
>>>> Got the above laptop and it's just developed a problem with the
>>>> screen/display - there's a 65mm column at the right-hand side of
>>>> the display that's gone dark. Applications open up properly and
>>>> you can see the whole width of the app, but it doesn't go the
>>>> whole width of the screen - sort of full display but not full
>>>> screen if you see what I mean. Also, don't know if it's relevant
>>>> or not but the taskbar at the bottom seems to be twice as tall as
>>>> normal and isn't drag-able back to it's usual size - cursor also
>>>> distorts in this area. I'm not explaining it very well, so have a
>>>> look at this photo:
>>>>
http://s137.photobucket.com/albums/q235/darkdoo/?action=view¤t=laptop1.jpg
show/hide quoted text
>>>> At first I thought it may be a display driver issue but I've
>>>> uninstalled and reinstalled without success. I've also used a
>>>> program called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm)
>>>> that is self-booting, operating system independent and never goes
>>>> anywhere near Windows, but shows the same results, so I would say
>>>> that that rules out any Windows driver issues. Picture of that test
>>>> here:
>>>>
http://s137.photobucket.com/albums/q235/darkdoo/?action=view¤t=laptop2.jpg
show/hide quoted text
>>>> Any ideas what's wrong and how to fix it?
>>>> TIA,
>>> Hi Pete! Wow that is weird. An external monitor I can see this
>>> happening. Internal monitor, I never saw this. Any chance you can
>>> hook it up to an external? I suspect the same result. Although you
>>> may adjust it to display correctly. In either case, I believe you
>>> have to take it in for service. It is still under warrantee, right?
>> I haven't as yet hooked it up to an external monitor, but will do
>> later today when I have chance, and let you know what I find.
>> Unfortunately, it's not in warranty so whatever it is, I'll have to
>> pay for the repair if it's a hardware fault :o(
>> Thanks Bill
> Bill (and anyone else who's interested, of course), further to the
> above I've now hooked it up to an external monitor and the display on
> the external monitor is perfect.
> Photo at
>
http://s137.photobucket.com/albums/q235/darkdoo/?action=view¤t=laptop2a.jpg
show/hide quoted text
> Don't know what that means though :o(
Hi Pete! Well now we know. I doubt this laptop has a separate video card
and it is all on the motherboard. If somebody knows differently, please
let us know. Wait... I found a picture of the motherboard...
http://www.notebooksolutions.ca/zc/index.php?main_page=product_info&products_id=2775
Nope, it looks like it is on the motherboard to me. Well after the
external video jack (which is analog video), it gets converted to
digital and fed to the LCD display. So we are talking about the
motherboard, ribbon cable, and the LCD display itself. And I don't think
it could be the last two, but I could be wrong. So that is what I think
anyway.
--
Bill
Asus EEE PC 701G4 ~ 2GB RAM ~ 16GB-SDHC
Windows XP SP2
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> screen/display - there's a 65mm column at the right-hand side of the
> display that's gone dark. Applications open up properly and you can
> see the whole width of the app, but it doesn't go the whole width of
> the screen - sort of full display but not full screen if you see what
> I mean. Also, don't know if it's relevant or not but the taskbar at
> the bottom seems to be twice as tall as normal and isn't drag-able
> back to it's usual size - cursor also distorts in this area.
> I'm not explaining it very well, so have a look at this photo:
>