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AS 4.5 to Outlook 2003 SP2 Contacts and Calendar sync problem

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Subject Author Date
AS 4.5 to Outlook 2003 SP2 Contacts and Calendar sync problem MBP 12-21-2007
Posted by MBP on December 21, 2007, 4:35 am
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Windows XP
Outlook 2003
Activesync 4.5 on Qtek 9000

Attempting to sync just Contacts, Calendar and Files
Files works OK.
Cannot sync Contacts or Calendar. AS looks like it is syncing - goes
through the motions in AS window on desktop - but almost nothing appears
transfers. Specifically:
Contacts - nothing appears in Outlook
Calendar - loads hundreds of blank appts for sync date and time into outlook

Have removed, downloaded and re-installed AS on desktop
Have deleted existing partnerships on both desktop and PPC

Problem persists - HELP
--
MBP

Posted by Raj Pillai on December 21, 2007, 2:39 pm
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Hi,

Have you imported the contacts and calendar appointments into MS Outlook by
any chance from another application? This is a peculiar issue, if you don't
have any important information on the device would recommend a hard reset
and then try setting up the partnership.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



> Windows XP
> Outlook 2003
> Activesync 4.5 on Qtek 9000
>
> Attempting to sync just Contacts, Calendar and Files
> Files works OK.
> Cannot sync Contacts or Calendar. AS looks like it is syncing - goes
> through the motions in AS window on desktop - but almost nothing appears
> transfers. Specifically:
> Contacts - nothing appears in Outlook
> Calendar - loads hundreds of blank appts for sync date and time into
> outlook
>
> Have removed, downloaded and re-installed AS on desktop
> Have deleted existing partnerships on both desktop and PPC
>
> Problem persists - HELP
> --
> MBP


Posted by MBP on December 23, 2007, 12:11 pm
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Data has always been held in Outlook but on a different profile on my PC. I
am reluctant to hard reset as the device holds the most up to date data for
Contacts and Calendar.
--
MBP


"Raj Pillai" wrote:

> Hi,
>
> Have you imported the contacts and calendar appointments into MS Outlook by
> any chance from another application? This is a peculiar issue, if you don't
> have any important information on the device would recommend a hard reset
> and then try setting up the partnership.
>
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Devices
> http://www.pocketpcfaq.com/raj
>
>
>
> > Windows XP
> > Outlook 2003
> > Activesync 4.5 on Qtek 9000
> >
> > Attempting to sync just Contacts, Calendar and Files
> > Files works OK.
> > Cannot sync Contacts or Calendar. AS looks like it is syncing - goes
> > through the motions in AS window on desktop - but almost nothing appears
> > transfers. Specifically:
> > Contacts - nothing appears in Outlook
> > Calendar - loads hundreds of blank appts for sync date and time into
> > outlook
> >
> > Have removed, downloaded and re-installed AS on desktop
> > Have deleted existing partnerships on both desktop and PPC
> >
> > Problem persists - HELP
> > --
> > MBP
>
>

Posted by Todd Allcock on December 23, 2007, 1:38 pm
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At 23 Dec 2007 09:11:01 -0800 MBP wrote:
> Data has always been held in Outlook but on a different profile
> on my PC. I am reluctant to hard reset as the device holds the
> most up to date data for Contacts and Calendar.


Might I suggest you take advantage of a great free resource? Mail2web.com
offers free Exchange 2003 accounts. Set one up, set it up as your
secondary sync source, and your Contacts and Calendar will upload to
mail2web. Then you'll have a safe backup source of this data regardless of
what you're forced to do to the PC or PPC.



Posted by lk on December 23, 2007, 7:15 pm
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Hi MBP,

I have the same problem but with only the contacts ! It seems to work :
connects, seems to sync but onting on the device.
I also noticed that on the device in the Options of Activesync the checkbox
for contacts is disabled !
I also tried to reinstall AS 4.5, I also reinstalled OL !!!!
deleted/re-created the profile but nothing helps.
I tried on another PC and it perfectly works ! This meens that the problem
is on my computer with AS or OL.
I am sure that mail2web is a nice solution but I would like to have my PC
working !


5A55A8A9-2E8D-4E8A-B3C0-1519C7618A23@microsoft.com...
> Data has always been held in Outlook but on a different profile on my PC.
> I
> am reluctant to hard reset as the device holds the most up to date data
> for
> Contacts and Calendar.
> --
> MBP
>
>
> "Raj Pillai" wrote:
>
>> Hi,
>>
>> Have you imported the contacts and calendar appointments into MS Outlook
>> by
>> any chance from another application? This is a peculiar issue, if you
>> don't
>> have any important information on the device would recommend a hard reset
>> and then try setting up the partnership.
>>
>> --
>> Regards,
>> Raj Pillai
>> Microsoft MVP - Mobile Devices
>> http://www.pocketpcfaq.com/raj
>>
>>
>>
>> > Windows XP
>> > Outlook 2003
>> > Activesync 4.5 on Qtek 9000
>> >
>> > Attempting to sync just Contacts, Calendar and Files
>> > Files works OK.
>> > Cannot sync Contacts or Calendar. AS looks like it is syncing - goes
>> > through the motions in AS window on desktop - but almost nothing
>> > appears
>> > transfers. Specifically:
>> > Contacts - nothing appears in Outlook
>> > Calendar - loads hundreds of blank appts for sync date and time into
>> > outlook
>> >
>> > Have removed, downloaded and re-installed AS on desktop
>> > Have deleted existing partnerships on both desktop and PPC
>> >
>> > Problem persists - HELP
>> > --
>> > MBP
>>
>>



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