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AS 4.5 keeps loosing outlook comms
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AS 4.5 keeps loosing outlook comms s_m_b 01-10-2008
Posted by s_m_b on January 10, 2008, 6:21 am
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 My Activesync 4.5 has developed an annoying problem recently.
I had to reinstall Office 2k/Outlook 2002 on XP pro sp2 recently, and since
then, around every other time I reboot AS looses the settings for outlook -
or at least it cannot see Outlook and complains that it cannot sych
emails/calendar tc.
This always manifests by it asking me for the four digit code for my
pocketpc phone.
I have to uninstall AS then reinstall it each time.

Posted by Raj Pillai on January 10, 2008, 10:33 am
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 Hi,

Could you post the exact error message that you experience. You will be
prompted with the four digit code if you have password protected your mobile
device.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



> My Activesync 4.5 has developed an annoying problem recently.
> I had to reinstall Office 2k/Outlook 2002 on XP pro sp2 recently, and
> since
> then, around every other time I reboot AS looses the settings for
> outlook -
> or at least it cannot see Outlook and complains that it cannot sych
> emails/calendar tc.
> This always manifests by it asking me for the four digit code for my
> pocketpc phone.
> I have to uninstall AS then reinstall it each time.


Posted by s_m_b on January 10, 2008, 11:52 am
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> Hi,
>
> Could you post the exact error message that you experience. You will
> be prompted with the four digit code if you have password protected
> your mobile device.
>


Its not an error message as such, more a warning - "you will not be able to
sych emails etc" - and then tells me to install and run Outlook.
Outlook is already installed though. I did actually try to reinstall
(repair) outlook the first time, but if I remember, AS still couldn't see
it until I'd reinstalled AS.
Next time it happens, I'll grab the text of it.

Posted by s_m_b on January 29, 2008, 4:34 am
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After a long wait.....

"Microsoft Active Sync"

"You will able to synchronize only files, folders, and other non-Outlook
items if you continue.

To synchronize E-mail, Calendar, Contacts, Tasks and Notes with this
computer, do the following:
Disconnect the device, install and run Outlook, and then reconnect the
device and complete the Synchronization Setup Wizard"

Now, (re)installing Outlook does not do the trick - I've tried that.
Uninstalling-reinstalling AS 4.5 does work though.



>
>> Hi,
>>
>> Could you post the exact error message that you experience. You will
>> be prompted with the four digit code if you have password protected
>> your mobile device.
>>
>
>
> Its not an error message as such, more a warning - "you will not be
> able to sych emails etc" - and then tells me to install and run
> Outlook. Outlook is already installed though. I did actually try to
> reinstall (repair) outlook the first time, but if I remember, AS still
> couldn't see it until I'd reinstalled AS.
> Next time it happens, I'll grab the text of it.
>


Posted by Sean Kiernan on April 1, 2008, 8:15 am
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I have the same problem also - running Microsoft Windows XP Professional, OS
version 5.1.2600. I have to re-install AS everytime I want to sync. Help
please!!

"s_m_b" wrote:

>
> After a long wait.....
>
> "Microsoft Active Sync"
>
> "You will able to synchronize only files, folders, and other non-Outlook
> items if you continue.
>
> To synchronize E-mail, Calendar, Contacts, Tasks and Notes with this
> computer, do the following:
> Disconnect the device, install and run Outlook, and then reconnect the
> device and complete the Synchronization Setup Wizard"
>
> Now, (re)installing Outlook does not do the trick - I've tried that.
> Uninstalling-reinstalling AS 4.5 does work though.
>
>
>
> >
> >> Hi,
> >>
> >> Could you post the exact error message that you experience. You will
> >> be prompted with the four digit code if you have password protected
> >> your mobile device.
> >>
> >
> >
> > Its not an error message as such, more a warning - "you will not be
> > able to sych emails etc" - and then tells me to install and run
> > Outlook. Outlook is already installed though. I did actually try to
> > reinstall (repair) outlook the first time, but if I remember, AS still
> > couldn't see it until I'd reinstalled AS.
> > Next time it happens, I'll grab the text of it.
> >
>
>

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