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Posted by cardfan on August 12, 2007, 9:09 pm
Please log in for more thread options Thats an interesting suggestion. I had not noticed this before but our
OWA site is not a secure https site. There is no lock in the bottom
right hand corner. Im not sure how this is impacting my issue.
wrote:
> I'm not too much of an expert in this area, but I would try to go to OWA
> (Outlook Web Access) on the PC and click on the lock (lower right corner) in
> Internet Explorer. It will give you detailed information on the server's
> certificate. There should be a Certificate Path. The top entry should appear
> on the list on the device (Smartphone: Settings->Security->Certificates or
> PocketPC: Settings->System->Certificates->Root)
>
> Also note, you HAVE to type the server's name as it appears on the cert. You
> can't use the IP address unless the IP address was used to register the
> server.
>
> --
> Carl Wolz [MSFT]
> This Posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
> > Thanks for your help, unfortunately root certs are not an area which I
> > am particularly knowledgeable. Could you suggest a link that may offer
> > me some advice as to how to determine if the correct root cert is on
> > my device?
>
> > many thanks
>
> > wrote:
> >> ERROR_INTERNET_SECURITY_CHANNEL_ERROR = 0x80072f7d
>
> >> Exchange Sync requires SSL, you will need to verify that the trustedroot
> >> cert is installed on the device.
>
> >> This might be note worthy
>
> >> "Windows CE-based devices do not recognize IIS servercertificatessigned
> >> by
> >> using either the MD4 or RSA/SHA1 signature algorithms and
> >> rejectscertificateswith the error:
> >> "ERROR_INTERNET_SECURITY_CHANNEL_ERROR". To be
> >> acceptable to a Windows CE-based device, an IIS server certificate must
> >> be
> >> signed using either the MD2 or MD5 signature algorithm."
>
> >> Can anyone confirm that this is still true?
>
> >> --
> >> Carl Wolz [MSFT]
> >> This Posting is provided "AS IS" with no warranties, and confers no
> >> rights.
>
>
>
> >> > My company just upgraded their exchange server to 2003 SP2. Most
> >> > mobile device users still use sprint biz connect. I want to use
> >> > activesync to sync my phone with our exchange server. Sync always
> >> > fails with error 80072F7D. I have confirmed with my IT manager that
> >> > activesync is enabled on the server and that the servername and domain
> >> > are correct. I tried entering the wrong password to see if I would get
> >> > a different error but I did not. Im assuming this means that its
> >> > failing before authentication. I get the same error when I sync OTA or
> >> > using desktop passthrough. Im the only one using activesync so I don't
> >> > know if its just me. I tried using IP addresses instead of server and
> >> > domain names but I got the same error. I tried connecting over the air
> >> > to my previous employers exchange server (which I no longer have an
> >> > active user/pass) and the only error I got was a bad password error.
> >> > My IT manager has said he won't support activesync but if I can get it
> >> > to work then good for me. I think the problem is with the exchange
> >> > server but I don't know what. Im using a sprint mogul running WM6. My
> >> > IT manager won't troubleshoot this but if I had an idea what the
> >> > problem is he would likely be cool about it and check it out. Any
>
> > advice would greatly appreciated
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